North Idaho Eye Institute

Ophthalmology • Coeur d'Alene, ID • Since 1966 • 1 (state-of-the-art ambulatory surgery center in Coeur d'Alene) locations

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About

North Idaho Eye Institute is a private ophthalmology practice and eye clinic serving Coeur d’Alene, Idaho, founded in 1966. The group operates five offices nationwide (all in Idaho) with headquarters in Coeur d’Alene. They provide comprehensive eye care and surgical services for conditions such as cataracts and glaucoma, offering treatment by board-certified ophthalmologists. Website: northidahoeye.com.

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Clinic Type

Ophthalmology

Address

Coeur d'Alene, Idaho (Northern Idaho region)

Phone

12086672531

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.northidahoeye.com/

Services Offered

Ophthalmology
Eye care
Cataract surgery
Refractive surgery
LASIK
Glaucoma care
Dry eye treatment
Medical retina
Pediatrics eye care
Oculoplastics
Aesthetics (eye-related)
General eye care
Ambulatory surgery center
Light Adjustable Lens (RxSight)
Alcon LenSx femtosecond laser
Eye exams
Optical services
Patient resources
Billing and insurance information

Technology & Equipment

Light Adjustable Lens by RxSight
Alcon LenSx femtosecond laser
state-of-the-art diagnostic and surgical technology

Team

Board-certified ophthalmologists and optometrists team, Board-certified — Medical team

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Coeur d'Alene location): 4.3 out of 5 stars (189 reviews)
Birdeye (Hayden location): 4.9 out of 5 stars (440 reviews)
Yahoo Local: 3.0 out of 5 stars (24 reviews)

Patients praise

praise for specific ophthalmologists, particularly Dr. Duke and Dr. Granier
professional, kind, and knowledgeable clinical staff in many instances
satisfaction with cataract surgery outcomes for some patients

Common complaints

dissatisfaction with administrative and billing staff/processes
reports of long wait times
mixed experiences regarding surgery outcomes and costs
perceived lack of personalized care or "factory-like" environment

"Dr. Allison Granier is the best. I am halfway through cataract surgery with Dr. Granier, and I couldn't be happier. Great bedside manner, very professional."

— Yahoo Local Review

"Incompetent administrative staff and billing staff. Be careful they will take your insurance info, assure you that they will submit it to your your insurance. They will not. Then they will bill you. If you don't pay it they will refer you to collections."

— TrustReviewers Review

"Dr Sara Duke is measured, thorough, and very personal. We have seen her and the team for 8 years - a great choice!"

— Yelp Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].