Concierge Medicine Program | Cleveland Clinic
Concierge Medicine • Cocoa Beach, FL • Since 1988 • 5+ locations in Florida (Fort Lauderdale, West Palm Beach, Stuart, Vero Beach, Weston) and expanding; in Ohio, Nevada; London; Toronto; USA and international locations
About
Concierge Medicine Program at Cleveland Clinic Cocoa Beach: - Notable focus: Cleveland Clinic Florida offers a Concierge Medicine option designed to provide enhanced, personalized primary care experiences with a focus on convenient access, longer visits, and coordinated care. - Relationship: Part of Cleveland Clinic Florida’s multi-specialty, nonprofit health system with integrated clinical care, research, and education. - Coverage: Cleveland Clinic Florida operates multiple hospitals and outpatient centers across Broward, Palm Beach, Martin, St. Lucie, Indian River Counties, including Weston and Vero Beach locations. - About the system: Established in 1988, headquartered in Weston, FL, with more than 240 top physicians across 40 specialties, and a national footprint that includes hospitals and offices in several states and countries.
Clinic Type
Concierge Medicine
Address
2950 Cleveland Clinic Blvd, Weston, Florida 33331, US
Phone
725.332.6060 (Las Vegas, NV)
chp@ccf.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (subject to state/country regulations)
Services Offered
Technology & Equipment
Insurance & Payment
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Membership-based program; self-pay model; annual membership fee covers services; not typically covered by insurance
Languages Spoken
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Current Offers
Concierge Medicine – Request More Information — null (expires null)
FAQs
What is Concierge Medicine at Cleveland Clinic?
Concierge Medicine is a members-only program providing direct access to a dedicated primary care physician with 24/7 availability, proactive and preventive care, and personalized coordination of services.
Will I be able to reach my doctor directly?
Yes. You will be able to reach your primary concierge physician directly — on their office line during business hours and on their personal cell phone after hours.
Will my insurance cover the Concierge Medicine Program?
Cleveland Clinic Concierge Medicine is a full self-pay concierge model. Annual membership fees cover a wide array of services, including all office and virtual visits. Usually, annual membership fees aren’t covered by insurance.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Cleveland Clinic ProviderMatch: 5.0 out of 5 stars (224 ratings, 8 reviews (Dr. Melissa Walther))
- Cleveland Clinic ProviderMatch"}}],sampleQuotes:[{quote:{citations:,confidence:: 5.0 out of 5 stars (145 ratings, 8 reviews (Dr. Mark Moon))
Patients praise
- Concierge physicians are described as professional, attentive, and knowledgeable
- Patients appreciate the personalized time and quality of care in the concierge program
Common complaints
- Concerns over surprise facility fees for medical visits
- Reports of disorganized administrative processes and long wait times in hospital settings
- Frustration regarding staff availability during shift changes in hospital care settings
"Dr Walther and her staff do an outstanding job of keeping me informed. Very professional"
— Cleveland Clinic Patient Reviews"If you’re being charged a new fee, you expect there to be a new service... I’m not getting any new service — I’m just paying more, so I’m feeling a little more taken advantage of."
— NBC News report on Florida facility fees"The staff seem attentive, supportive, and knowledgable... Whatever you do don’t go at shift change. The team that was caring and sometimes attentive has gone home..."
— ComplaintsBoard review of Cleveland Clinic hospital careSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Melissa Walther, MD - Vero Beach, FL - Concierge Medicine — Oct 22, 2025
- Dr. Melissa Walther, MD - Vero Beach, FL - Concierge Medicine — Oct 22, 2025
- Dr. Robert Piloto, MD - Weston, FL - Concierge Medicine — Jun 2, 2026
- From Yale New Haven to Cleveland Clinic Indian River: What Connecticut Families Need to Know About Vero Beach Healthcare | Vero Premier Properties | Ben Bryk - IAO - Masterpiece — Jun 16, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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