Primary Care - Cleveland - Erlanger

Primary Care • Cleveland, TN

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About

Erlanger Primary Care – Cleveland is a family medicine and primary care practice in Cleveland, Tennessee, serving Bradley County and surrounding areas. The clinic provides preventative medicine, chronic disease management, acute and chronic illness care, general pediatrics, women's health, and office-based procedures for family members of all ages.

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Clinic Type

Primary Care

Address

4312 Holiday Inn Express Way, NW Suite 202 Cleveland, TN 37312

Phone

423-778-9671

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.erlanger.org/medical-services/primary-care/family-medicine/primary-care-cleveland

Services Offered

Primary care
Family medicine
Preventative medicine
Chronic disease management
Office based procedures
General pediatrics
Women’s health
Acute illness care
Chronic illness care

Insurance & Payment

Accepted Insurance (billing and insurance pages referenced)

Pay Your Bill, Billing & Insurance

Languages Spoken

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Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.5/5 stars (11 reviews)
Trucker Guide: 4.1/5 stars (254 reviews (for Erlanger Express Care))

Patients praise

Praise for specific physicians and providers for quality of care and good bedside manner
Reports of convenient and efficient appointment visits
Some staff described as caring, professional, and helpful

Common complaints

Reports of rude, dismissive, or unprofessional front-desk and clinical staff
Complaints regarding wait times and administrative hurdles (e.g., being hung up on or feeling ignored)
Negative experiences with specific urgent care providers being condescending or unhelpful

"I switched to here after a steady decline in the service and care i was receiving at my previous Dr. I AM SO GLAD I SWITCHED.. Dr. Teuton is Great and so is the other staff. The visits are ALWAYS convienant and surprisingly quick but yet you still get a quality visit and time to discuss things with the dr."

— LocalityBiz user review

"This was the worst experience I have ever had at a walk-in. The provider, who didn't even give her name, did not even look at my son. She was extraordinarily rude, condescending and hateful."

— Trucker Guide user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.