Health Management Services

Mental Health Services • Cleveland, TN

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About

Health Management Services in Cleveland, TN is an interdisciplinary team of licensed mental health specialists offering outpatient programs. The clinic provides psychological evaluations, cognitive behavioral therapy, anger management courses, PTSD treatment, and other psychological services using a variety of treatment techniques. In-person and telehealth appointments are available, though the office does not accept walk-in clients or provide same-day appointments.

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Clinic Type

Mental Health Services

Address

—

Phone

(423) 479-5672

Email

info@mysite.com

Opening Hours

8:00 am - 5:00 pm

Website

https://www.hmscleveland.com/

Telehealth

Available (Speak with providers from home by phone or video)

Emergency Care

911 emergency contact info stated

Services Offered

Outpatient programs
Psychological treatment techniques
Psychological Evaluations
Cognitive Behavioral Therapy
Anger Management Courses
PTSD Treatment

Insurance & Payment

—

Languages Spoken

English

FAQs

Is the office a walk-in clinic?

No, it is not a walk-in clinic and does not provide same day appointments. In an emergency, call 911.

Please be advised that our office is not a walk-in clinic for mental health services meaning that we do not provide same day appointments. If it is an emergency, please call 911.

Not a walk-in clinic; no same-day appointments. In emergencies, call 911.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

TrustReviewers.com: 4.2/5 (5 reviews)

Patients praise

Appreciation for specific mental health providers' listening skills and supportiveness
Positive feedback regarding the quality of mental health care and staff supportiveness
Reports of personal growth and helpful coping strategies learned during sessions
Some employees reported positive experiences, describing the workplace as a blessing with lifelong friends

Common complaints

Reports of rude or short interactions with administrative staff
Dissatisfaction with unclear communication regarding testing procedures and payment expectations
Complaints from former employees regarding limited career advancement and lack of benefits
Isolated negative critique regarding a provider's approach to missed appointments and clinical bedside manner

"I’ve been seeing Nicole for a while now, and she’s truly amazing. She’s such a great listener, and I never feel judged..."

— Patient Review, LocalityBiz

"I was turned off by my first interactions with her. Short with me and kinda rude. I am disappointed in the fact that nobody set any expectation on what the testing would look like or getting the results/payments."

— Patient Review, LocalityBiz

"Tom A. Biller is not a doctor, he is very interested in time if you miss some appointments for different reasons, he expels you from his office..."

— Patient Review, TrustReviewers.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].