Cleveland Clinic Cancer Institute

Cancer Center • Cleveland, OH

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About

Cleveland Clinic Cancer Institute in Cleveland, OH is an academic cancer program offering multidisciplinary cancer treatment including medical, surgical, and research teams. The Institute provides comprehensive one-stop cancer care for a broad range of cancer types, including rare solid tumors and hematological diseases, with access to nearly 300 clinical trials and advanced treatment options such as cell and immune therapies, genomic therapies, and theranostics.

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Clinic Type

Cancer Center

Address

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Phone

8557333712

Email

DrConnect@ccf.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://my.clevelandclinic.org/departments/cancer

Services Offered

cancer care
multidisciplinary cancer treatment
tumor boards
clinical trials
cell and immune therapies
genomic therapies
theranostics
rare solid tumor care
hematological disease care
bone marrow failure/cytopenias support
one-stop cancer care
accelerated time to treatment
second opinions
referring physicians
community/campus outreach
global cancer network

Technology & Equipment

cell therapy
immune therapies
genomic therapies
theranostics
clinical trials
drug development
novel therapeutics

Insurance & Payment

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Languages Spoken

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Commitments

Access to latest advances in cancer treatment
multidisciplinary care teams
tumor boards for complex cases
accelerated time to treatment (new patients seen within seven days)

Social Media

Tiktok Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Trustburn: 4.7 out of 5 (131 reviews (historical))
CMS Overall Hospital Rating (via CancerLogix): 5 out of 5 (Based on 6,852 completed surveys (CMS HCAHPS 2024-2025))
Cleveland Clinic official provider pages: Generally 4.9 to 5.0 out of 5 for individual providers (Varies by provider)

Patients praise

Highly rated and skilled medical professionals and specialists
Effective clinical care and treatment outcomes for many cancer patients
Supportive nursing, aid, and volunteer staff in many areas
Clear explanations of complex medical conditions by physicians
Strong recommendation for the quality of specialized medical care despite administrative hurdles

Common complaints

Difficulties with billing, unexpected charges, and upfront payment policies
Communication issues, including lack of follow-up and difficulty reaching staff
Administrative disorganization in scheduling appointments
Perceived lack of empathy or being treated as a "number" by some administrative staff
Occasional reports of diagnostic errors or perceived medical negligence

"Great doctors, my husband is cancer free. They are very helpful and caring. He beat the cancer, but they can't help with his pain."

— Trustburn user review

"I chose Cleveland Clinic expecting professionalism and coordinated care, but my experience was the complete opposite... It honestly felt like patients are just numbers in a system rather than people who need care."

— Trustpilot user review

"I just love this hospital especially my Doctor... I drive 5 hours to Cleveland it's well worth it and I tell everyone if u got a chronic illness go to Cleveland clinic it's the best."

— Cleveland Clinic provider review for Dr. Yogen Saunthararajah

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].