Cleveland Hearing & Speech Center

Audiology • Cleveland, OH • Since 1921 • 4 locations (Cleveland, Lyndhurst, Westlake, Broadview Heights) locations

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About

Cleveland Hearing & Speech Center (CHSC) is a private nonprofit (501(c)(3)) in Cleveland, Ohio, founded in 1921. It offers comprehensive hearing-related services, including hearing evaluations and testing, hearing aid services, early intervention, educational audiology, and speech-language therapy for both adults and children. CHSC operates the Community Center for the Deaf and Hard of Hearing (CCDHH), providing ASL interpreting, advocacy, resources, and ASL classes. The organization runs multiple clinics (HQ at 11635 Euclid Ave, Cleveland, OH 44106, plus satellite locations in Lyndhurst, Broadview Heights, and Westlake) and is affiliated with Case Western Reserve University for research and clinical training. It emphasizes deaf and hard-of-hearing community support and connectivity, with no affiliation to the Cleveland Clinic. Contact: info@chsc.org; main phone: 216-231-8787.

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Clinic Type

Audiology

Address

Not specified on page

Phone

216-231-8787 (Cleveland)

Email

info@chsc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.chsc.org/hearing-services/hearing-aids-other-hearing-services/

Services Offered

Hearing evaluations and testing
Hearing aids and other hearing devices
Hearing aid fittings
Real Ear Measurements (REM)
Follow-up, adjustments, and maintenance
Professional fitting
Audiology services for all ages
Impression taking for custom earmolds
Hearing aid repairs
Bluetooth connectivity assistance
Cell phone pairing assistance
Walk-in Hearing Aid Clinics
Imaging not specified
Educational audiology (related links)

Technology & Equipment

Real Ear Measurements (REM)
Bluetooth compatibility assistance
Hearing aid fittings and programming

Team

Audiologists and Hearing Instrument Specialists, Not specified — Professional care team

Insurance & Payment

Medicare Advantage
Medicaid & Managed Care
Commercial Insurance (major providers)
APA funding (Audiology Patient Assistance Program)

Medicare Advantage plans may include coverage; participation in TruHearing, Hearing Care Solutions, UnitedHealthcare Hearing, Nations Hearing, Hear USA, Amplifon; Medicaid and many managed care plans including CareSource, Anthem, UnitedHealthcare Community Plan; APA funding available for eligible patients

Self-Pay, Medicare Advantage, Medicaid & Managed Care, Commercial Insurance, Audiology Patient Assistance Program (APA), Self-Pay (3-year loss/damage warranty, 3 years of office services), Medicare Advantage plans (participating with TruHearing, Hearing Care Solutions, UnitedHealthcare Hearing, Nations Hearing, Hear USA, Amplifon), Medicaid & Managed Care (CareSource, Anthem, UnitedHealthcare Community Plan), Audiology Patient Assistance Program (APA) for eligible individuals

Financing: APA Sliding-scale financial assistance available for those who qualify

Languages Spoken

—

Pricing

Self-Pay: price varies by style and technology; includes 3-year loss/damage warranty and 3 years of office services
$99 minimum charge for appointment-based services if device not covered by active warranty

FAQs

What services do CHSC audiologists provide?

Personalized care, wide range of hearing aid options, professional fittings, Real Ear Measurements (REM), ongoing follow-up, adjustments, and maintenance.

What payment options are available for hearing aids?

Self-Pay with 3-year warranty and 3 years of office services; Medicare Advantage and other insurance plans; Medicaid & Managed Care; Commercial Insurance; APA sliding-scale financial assistance.

Social Media

Youtube Facebook

Photos

What Patients Say

Overall sentiment across review platforms: positive

HealthyHearing: 5.0 out of 5 stars (9 reviews (Broadview Heights location))
Better Business Bureau (BBB): A+ rating (N/A (Business profile))
Facebook: 88-94% recommendation rate (14-25 reviews)
Google: Not specified (High praise implied) (50 reviews)

Patients praise

professional and knowledgeable staff and audiologists
thorough and clear communication during appointments
transformative impact of speech therapy, especially for children
helpful and kind front desk staff
efficient and effective service for hearing aid needs and ASL interpretation requests

Common complaints

some reports of dismissive staff behavior
issues with quality or accuracy of evaluation reports in specific cases
difficulty in community awareness raising regarding communication challenges

"Needed new hearing aids and it was a great experience! So professional and kind! Zahra was wonderful and did a great job working with my insurance co. .....highly recommend:)!"

— HealthyHearing review (Broadview Heights)

"One parent reported a disappointing experience, highlighting issues with the quality of the evaluation report for their child, including incorrect information and apparent carelessness."

— Summary of user feedback via GiveFreely

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Local musician hears his own song again after struggling with hearing loss — Oct 28, 2025
New AI technology helping with old hearing problem — Nov 6, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.