Tennessee Orthopaedic Alliance

Patients praise

• Physicians described as thorough, knowledgeable, and caring
• Effective physical therapy outcomes and recovery success stories
• Clean, state-of-the-art, and accessible facilities
• Efficient, streamlined, and friendly office staff in positive encounters
• Positive surgical outcomes leading to restored mobility and pain relief

Common complaints

• Perceived dismissal of pain or medical concerns by staff or physicians
• Frustrating administrative issues, including billing surprises and poor insurance communication
• Long wait times or disorganized appointment processes
• Rudeness or lack of professionalism from front desk staff
• Disagreements over surgical necessity or quality of postoperative care