Norton Orthopedic Institute
Orthopedic Care • Clarksville, TN • Since 1886 • about 30 locations in Louisville and Southern Indiana (Norton Orthopedic Institute) locations
About
Norton Orthopedic Institute – Clarksville is part of Norton Healthcare, a nonprofit health system based in Louisville, KY. Norton Healthcare operates multiple hospitals and clinics in the Louisville area and Southern Indiana, offering comprehensive orthopedic services through its affiliated Norton Orthopedic Institute network. The Clarksville location provides specialized orthopedic care as part of Norton’s broader portfolio of cancer, heart, women’s, and pediatric services, staffed by Norton’s medical providers.
Clinic Type
Orthopedic Care
Address
Clarksville location on Clevidence Boulevard off Veterans Parkway, Clarksville, IN
Phone
(502) 493-6300 or (800) 874-3979
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Eligible for Medicaid, Medicare and major commercial insurance plans; financial assistance available.
Copays due at time of service, self-pay pricing typically $100–$250 per visit, financing options may be available via financial assistance page
Financing: Financial assistance available
Languages Spoken
Pricing
Current Offers
Same-day appointments often available (expires null)
FAQs
What can non-surgical treatments include?
Physical therapy or medication can improve symptoms; same-day appointments often available.
Is surgery required immediately for all patients?
Most patients aren’t ready for surgery; nonsurgical options are considered first.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Norton Healthcare Provider Match: 4.6/5 (110 ratings, 18 reviews (for Emily M Houston, PA-C))
- Norton Healthcare Provider Match: 4.6/5 (220 ratings, 54 reviews (for Dr. Cyna Khalily))
- Norton Healthcare Provider Match: 4.9/5 (69 ratings, 12 reviews (for Michael A Basso-Williams, DO))
- ComplaintsBoard: 1.6/5 (3 reviews and 4 complaints (for Norton Healthcare as a whole))
Patients praise
- Attentive and thorough patient care
- Expeditious scheduling of appointments
- Courteous and friendly staff members
- Easy to talk to/approachable providers
- Detailed explanations of medical conditions
Common complaints
- Long wait times
- Dissatisfaction with responsiveness to medical complaints or injuries
- Perceived unprofessionalism in staff interactions
- Billing/administrative concerns
"It went so well that I've never seen anything like it. So friendly, so quick, and so efficient. I was blown away."
— Norton Healthcare Provider Match (Review for E. Houston)"Today, I have been waiting over an hour and am still waiting. As the practice has become established, the culture in the office has declined sharply."
— WebMD (Review for Norton Orthopedic Institute - Angies Way)"Excellent doctor. My wife recommended him to me due to her prior experience with two knee replacements. She says he is the best."
— Norton Healthcare Provider Match (Review for Dr. Cyna Khalily)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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