UChicago Medicine

Urgent Care • Chicago, IL • 3 (Dearborn Station, Homewood, River East) locations

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About

UChicago Medicine Urgent Care in Chicago, IL offers walk-in urgent care for non-life-threatening injuries and illnesses at multiple Chicagoland locations, plus 24/7 on-demand virtual urgent care. Services include in-person and virtual care, on-site laboratory and X-ray testing, pediatric and adult care, and specialist referrals. Locations are open Monday-Friday 8 a.m. to 8 p.m. and Saturday-Sunday 8 a.m. to 4 p.m., with no appointment required.

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Clinic Type

Urgent Care

Address

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Phone

773-702-2273

Email

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Opening Hours

Open every day: Monday-Friday, 8 a.m. to 8 p.m. | Saturday, Sunday and holidays, 8 a.m. to 4 p.m. | Plus 24/7 on-demand virtual urgent care

Website

https://www.uchicagomedicine.org/conditions-services/urgent-care

Telehealth

Yes — 24/7 On-Demand Virtual Urgent Care; Schedule through MyChart

Emergency Care

If you have severe symptoms that could be life-threatening, call 911 or go to the emergency room right away.

Services Offered

Urgent Care
Walk-in Clinic
Virtual Urgent Care
On-demand telehealth
In-person urgent care
Laboratory services
X-ray services
Pediatric care (adult and pediatric)
Referral to specialists

Technology & Equipment

On-site lab
X-ray equipment
MyChart (virtual urgent care scheduling)

Team

Joseph Newberg, MD — Urgent Care Medical Director

Insurance & Payment

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Languages Spoken

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FAQs

What are Urgent Care hours?

Open every day with posted hours; registration may close earlier if wait times get long.

When should I seek emergency care?

If you have severe symptoms that could be life-threatening, call 911 or go to the emergency room right away.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (WellNow Urgent Care): 4.3/5 based on 1,112 reviews (1,112)
Birdeye (Physicians Immediate Care): 4.3/5 based on 540 reviews (540)

Patients praise

Convenience of virtual visits for timely medical advice and prescriptions
Professionalism and attentiveness of some virtual care providers who listen to patient concerns
Efficiency of the virtual care process for routine issues
Some in-person experiences highlight friendly and professional staff and reduced wait times when following online check-in procedures

Common complaints

Long wait times at walk-in locations, even with scheduled appointments
Lack of responsiveness from customer service departments regarding billing and administrative concerns
Perceived unprofessionalism or lack of care from front-desk and clinical staff
Reports of disorganized management and ineffective notification systems for patients

"H.O.R.R.B.L.E. DO NOT USE! They billed me for 7 different lab tests that I did not need...nothing to do with my medical issue. Obvious mistake but I cant get anyone to look at situation."

— Birdeye (WellNow Urgent Care)

"The telemedicine visit was super efficient, but she took the time to ask about how I was doing generally, if I was ok overall and not just about the issues at hand, which I appreciated."

— Instant Urgent Care Testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.