Primary Care

Internal Medicine • Chicago Heights, IL

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Clinic Type

Internal Medicine

Address

—

Phone

184466238837

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.nm.org/conditions-and-care-areas/primary-care

Telehealth

available

Services Offered

Internal Medicine
Family Medicine
Pediatrics
General Medicine
Preventive Medicine

Technology & Equipment

leading-edge technologies

Insurance & Payment

—

Languages Spoken

—

Social Media

Tiktok Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Franciscan Physician Network Primary Care Clinic Chicago Heights (via Birdeye): 2.1 out of 5 stars (based on 7 reviews) (7 reviews)
Oak Street Health Lincoln Crossing: 4.47 out of 5 stars (555 ratings)
Dr. Julia Harris (via Ratings.MD): 4.7 out of 5 stars (203 ratings and 126 comments)

Patients praise

Providers described as compassionate, respectful, and attentive
Convenient location and walk-in accessibility
Appreciation for staff who take time to listen and thoroughly explain medical concerns

Common complaints

Difficulty reaching staff or doctors by phone and poor communication regarding test results
Long wait times and unprofessional staff interactions
Perceived lack of attention to primary patient concerns and generic medical diagnoses
Frustration with billing, insurance, and administrative processes

"It was a waste of time to take my daughter to this place the nurse had an unprofessional attitude."

— Franciscan Physician Network Primary Care Clinic patient review

"Dr. Janae Ware and her team are patient, respectful, friendly and professional... They make me feel comfortable as they try to understand my needs to help them try to rectify and satisfy my voiced complaints."

— Oak Street Health patient review

"She satisfies basic needs; however, she can't seem to keep up with the treatment she is providing. She constantly called in the wrong prescriptions for me or denied prescriptions she previously approved."

— Dr. Julia Harris patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.