Tier 1 Health and Wellness

Hormone Therapy • Chattanooga, TN

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About

Tier 1 Health And Wellness is a Chattanooga-based hormone balance and replacement clinic focused on testosterone therapy and related HRT services. Key details: - Location: Chattanooga, Tennessee (two offices in the area) - Services: Hormone balance, testosterone replacement therapy (TRT), and general hormone health - Status: Private, active - Contact: (866) 719-8717 or (423) 417-1700 - Industry focus: Healthcare, replacement clinic, hormone health - Notable notes: Market presence concentrated in the United States, with services likely aimed at adults seeking hormone optimization.

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Clinic Type

Hormone Therapy

Address

[full street address with zip not clearly provided on the extracted text]

Phone

+1 (423) 417-1700

Email

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Opening Hours

Mon - Fri 8 AM - 5 PM, Lunch Break 12 PM - 1 PM, Sat - Sun CLOSED

Website

https://tier1hw.com/

Telehealth

telemedicine available

Services Offered

bio-identical hormone replacement therapy
menopause relief
testosterone replacement therapy
sexual wellness
treating erectile dysfunction
polycystic ovary syndrome (PCOS) treatment
bio-identical hormone therapy
hormone optimization
menopause support
telemedicine/remote consultation

Team

Dr. J. Keith Nichols, Founder & Medical Director, hormone replacement therapy (HRT) expert — MD, Medical Director
Angie Nichols, Registered nurse, specializes in health & wellness for women, hormone optimization — RN, COO & Co-Founder

Insurance & Payment

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Languages Spoken

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FAQs

What issue do you need help with?

Hormone Replacement Therapy, Testosterone Deficiency, Sexual Wellness/Erectile Dysfunction, Menopause Relief, Polycystic Ovarian Syndrome, Other

Awards & Accreditations

Better Business Bureau Accredited Business

Social Media

Youtube

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 5.0/5.0 (495 reviews) (495 reviews)
Google Reviews (via MedSpa of Chattanooga): 4.9/5.0 (29 reviews)

Patients praise

personalized patient care
professional and knowledgeable staff reported at some locations
convenience of virtual consultations and tailored treatment plans

Common complaints

complaints regarding poor communication, shipping delays, and inconsistent medical management at specific clinics
historical legal action involving HRC Medical Centers for deceptive advertising of hormone therapies in Tennessee

"Everyone is extremely helpful, friendly, professional, very prompt with returning messages and calls, and super understanding."

— Patient review for Optimize U - Chattanooga

"It truly has gone way downhill... since their buyout/merger they were a great place to go, but since then EVERY shipment has been late. There is seemingly zero communication between providers or any decent record-keeping going on."

— Patient complaint regarding Low T Center Chattanooga

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.