Free and Low-Cost Health Clinics and Other Community ...

Community/Free Clinics • Charlotte, NC

Home/Charlotte/Community/Free Clinics/Free and Low-Cost Health Clinics and Other Community ...

About

Community/Free Clinics

—

704-336-4700

—

Not published — contact the clinic to confirm hours.

—

—

—

Overall sentiment across review platforms: mixed

Satisfied Patient (C.W. Williams Community Health Center): 4.7/5 stars (236 reviews)
C.W. Williams Community Health Center (Internal/Website-posted): 5.0/5 stars (2 reviews)

Patients praise

Compassionate and welcoming staff environment
High perceived expertise and thoroughness of doctors and medical providers
Access to comprehensive and needed healthcare services for vulnerable populations
Clear, informative communication from providers during visits
Clean facilities and effective safety protocols

Common complaints

Long waiting times for appointments and during visits
Difficulty reaching staff by phone
Professionalism and communication issues among some staff members
Billing and financial concerns, specifically regarding unexpected charges at clinics not fully free or lacking clear financial assistance communication
Appointment scheduling frustrations, including no-shows by providers

"The staff treated me with genuine care and warmth. No one ever made me feel less-than because I needed their services."

— Charlotte Community Health Clinic

"Went for an examination had several concerns. The doctor TOLD me she could discuss ONE of my concerns... I wouldn’t recommend this place to anyone."

— C.W. Williams Community Health Center patient review

"This place has no sense of time management... I sat there until 4:15 and no doctor had come in."

— Novant Health Michael Jordan Family Medical Clinic patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.