Charlestown Community Health Center

Mental Health and Behavioral Services • Charlestown, MA

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About

Charlestown Community Health Center in Charlestown, MA offers outpatient mental health and behavioral services for the whole family. The center provides on-call physician coverage 24 hours a day, 7 days a week, and integrated care services. Services are provided by Mass General Hospital.

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Clinic Type

Mental Health and Behavioral Services

Address

73 High Street, Charlestown, MA 02129

Phone

617-724-8135

Email

patientbilling@partners.org

Opening Hours

24 hours a day, 7 days a week (on-call physician coverage for patients)

Website

https://www.massgeneralbrigham.org/en/patient-care/services-and-specialties/locations/charlestown-community-health-center

Services Offered

Mental Health and Behavioral Services
outpatient services
on-call physician coverage
family care
integrated care
24/7 on-call coverage

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for this location?

8:30 a.m.–5:00 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Postcard: 3.5/5 (32)
Mass General Brigham (Internal Medicine): 4.9/5 (94)

Patients praise

Highly rated individual providers/physicians (e.g., 4.9 rating for internal medicine primary care)
Some patients report positive, compassionate care from specific doctors and nurses

Common complaints

Poor communication and unresponsiveness (e.g., patient messages ignored, difficulty reaching staff)
Administrative issues, particularly with billing and prescription refills
Difficulties with the patient check-in/check-out process (e.g., long lines, confusion)
Perceived lack of professionalism or dismissive behavior from staff
Concerns regarding continuity of care and follow-up treatment

"Abysmal communication. Time sensitive and important messages on patient gateway are viewed by staff and then ignored for weeks."

— LocalityBiz/Patient Review

"I love the Drs and and nurses in this family Drs office I suffer from severe chronic pain and these care giversangels of mercy have bent over backwards to help find ways to deal with the I can talk to any staff member and they are willing lend a helping hand."

— A-Better-Place/Patient Review

"Horrible experience. Dr. Anne Rebecca Murray-Chiriboga runs this practice like a business, not a healthcare facility."

— Postcard/Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.