Roper St. Francis Express Care

Urgent Care • Charleston, SC • Since 1829 • Multiple Express Care locations in the Charleston region locations

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About

Roper St. Francis Express Care is the urgent care division of Roper St. Francis Healthcare, a nonprofit health system based in Charleston, SC. It offers fast, walk-in urgent care services in the Charleston area and has earned local recognition (Best Urgent Care by Charleston City Paper 2026). The broader Roper St. Francis network includes hospital-level services (cancer care, heart and vascular, orthopedics, women's services, rehabilitation) and a physician network across multiple South Carolina locations. The organization employs about 1,904 staff, is headquartered at 316 Calhoun Street, Charleston, and traces its roots to 1829.

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Clinic Type

Urgent Care

Address

Express Care - Maybank Hwy, 3575 Maybank Hwy, Suite A, Johns Island, SC 29455

Phone

843-203-2246

Email

MercyHealth_HR_Service_Center@mercy.com

Opening Hours

Open daily 8 a.m. – 8 p.m. (some holidays apply: closed Thanksgiving Day, Christmas Day, New Year’s Day)

Website

https://www.rsfh.com/express-care/

Emergency Care

Available at Express Care for urgent issues; if life-threatening, call 911 or go to emergency room

Services Offered

Urgent care
Walk-in care
Same-day services
On-site testing (COVID, flu, strep)
On-site labs
Specialty care referrals
Connections to specialists when needed

Insurance & Payment

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Walk-in, Save your place in line (priority queuing)

Languages Spoken

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FAQs

What does Express Care treat?

Most minor illnesses and injuries (e.g., allergies, asthma, bone/joint injuries, bug bites, bronchitis, colds/flu, cuts, earaches, on-site testing and labs, stomach pains, sore throat, UTIs)

What are the hours?

8 a.m. – 8 p.m. daily, with some holidays noted as closed

What issues do Express Care services cover?

Express Care services are for common, urgent issues that need same-day treatment and may include on-site testing for COVID, flu, strep, and physicals.

How can I reduce wait time?

Walk in or save your place in line online to reduce wait.

Are there evening or weekend hours?

Yes, Express Care offers weekend and evening hours.

How to get directions or book online?

Each location provides Get Directions and Book Online options.

What if I have a more serious condition?

Express Care is part of a larger network; if needed, you can be connected to specialists within the network.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Solv (Folly Rd location): 4.8/5 (1,661 reviews) (1,661)
Birdeye (Folly Rd/General): 4.4/5 (1,093 reviews) (1,093)
Solv (West Ashley Circle location): 4.7/5 (661 reviews) (661)
Birdeye (North Charleston/Main St location): 4.5/5 (1,231 reviews) (1,231)

Patients praise

Efficient and quick service for many patients
Professional, kind, and compassionate staff
Ease of scheduling via online booking systems
Effective care and treatment plans

Common complaints

Longer than expected wait times
Instances of perceived poor bedside manner from some providers
Occasional concerns regarding facility cleanliness

"Even though the waiting room was packed I was seen within 15 minutes and all tests were prompt. Clean and efficient!"

— Solv review

"Scheduling, front desk and nurse were all amazing and great experience. Dr care was less than desirable and made me feel as if I should not come back and should have never come in, in the first place."

— Solv review

"I had a great experience during my visit today. The doctor’s care was outstanding, and the team that attended to me... was compassionate and caring."

— Solv review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Roper St. Francis Express Care on International Blvd to close permanently this Friday — Nov 11, 2025
Flu season facts from an Infection Prevention Physician - Roper St. Francis Healthcare | Health News Blog | Charleston, SC — Jan 9, 2026
Roper St. Francis Healthcare’s new Health Pavilion at Sawmill Centre expands emergency, lab, imaging services for Summerville community - Who's On The Move — Jun 18, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.