SBL Charleston Family Practice

Primary Care • Charleston, IL

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About

SBL Charleston Family Practice is a primary care clinic in Charleston, Illinois, offering family medicine, pediatrics, laboratory, and radiology services. The clinic provides outpatient care and features a patient portal for appointments, medication refills, and test results. It operates Monday through Thursday from 7 am to 5 pm and Friday from 8 am to noon.

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Clinic Type

Primary Care

Address

116 W. Buchanan Ave., Charleston, IL

Phone

217-345-7700

Email

sblbillingquestions@sblhs.org

Opening Hours

Hours: 7 am to 5 pm – Monday through Thursday; 8 am to noon – Friday

Website

https://www.sarahbush.org/charlestonfamilypractice/

Services Offered

Family Medicine
Pediatrics
Primary Care
Laboratory
Radiology
Outpatient care
Portal/Patient Portal access
Appointments/Refills

Team

Joan Alvarado, MD — MD
Sanjay Garg, MD — MD
Seema Garg, MD — MD
Mark D. Emenecker, DO — DO
Erica Perrino, MD — MD

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for Charleston Family Practice?

Hours: 7 am to 5 pm – Monday through Thursday 8 am to noon – Friday

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Sarah Bush Lincoln Official Site: 4.7 out of 5 (143 ratings for Mark D. Emenecker, DO)
WebMD: 3.5 out of 5 (19 ratings with 4 reviews for Mark D. Emenecker, MD)
WebMD: 4.0 out of 5 (11 ratings with 4 reviews for Dr. Joan Alvarado, MD)

Patients praise

Professionalism of individual providers
High satisfaction with clinical care quality and listening skills from specific physicians
Generally positive staff interactions reported in specific patient experiences

Common complaints

Variability in wait times
Mixed feedback regarding staff responsiveness and follow-up communication

"Dr Alvarado is one of the best doctors... I am always seen quickly upon entering Dr. Alvarado's office. When here for a follow-up, or check-up without issue, I am finished quickly. However, if there are concerns, the doctor will take whatever time is needed to figure out/address those concerns. Everything is always treated!"

— WebMD patient review of Dr. Joan Alvarado

"Dr. Enenecker listened to my concerns and was very professional and I would definitely recomend others to him."

— WebMD patient review of Dr. Mark Emenecker

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.