CAMC

Primary Care • Charleston, WV • Since 1972

About

CAMC Charleston (Charleston Area Medical Center) is a nonprofit, teaching hospital system based in Charleston, WV, formed by the merger of Memorial, General, Women & Children’s, Teays Valley, and Greenbrier Valley facilities. It is the second-largest hospital in West Virginia with 838 staffed beds across five campuses and a strong emphasis on cardiac care, cancer services, neurology, orthopedics, trauma, pediatrics, and women’s health. CAMC operates as a tertiary teaching institution affiliated with West Virginia University and the West Virginia School of Osteopathic Medicine, hosting medical students, residents, fellows, and the DNAP program. It provides extensive community services, including significant uncompensated care (~$115M annually). For primary care and family medicine, CAMC offers networked services through its campuses and affiliated outpatient clinics, including locations in Charleston and surrounding areas, staffed by CAMC’s primary care and specialty physicians. Contact: 304-388-5432 or 304-345-4371. Website: camc.org.

Book appointment Call clinic Visit website Get directions

Clinic Type

Primary Care

Address

501 Morris St., Charleston, WV 25301, US

Phone

%28304%29388-5432

Email

patient_financial_services@camc.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.camc.org/services/primarycare

Services Offered

Primary Care
Family Practice
Preventive Care
Chronic Disease Management
Routine Health Screenings
Allergies
Arthritis
Back pain
Bone Density Testing - DEXA Scan
Bronchitis
COVID-19
Constipation
Cough
Depression and anxiety
Dermatitis
Diabetes management
Diarrhea
Disease prevention
Dizziness
Eczema
Fever
Gastroesophageal reflux (GERD)
Gout
Headaches
Heartburn
High blood pressure
High cholesterol
Hypothyroidism
Influenza
Insomnia
Nausea and vomiting
Obesity
Pink Eye
Rashes
Respiratory infections
Shingles
Sinus infections
Sore throat
Sprains and strains
Urinary tract infections

Insurance & Payment

—

Languages Spoken

English

FAQs

What is CAMC Primary Care?

CAMC Primary Care providers diagnose, treat and coordinate care for adults, offering same-day appointments and referrals to specialists when needed.

Social Media

Twitter

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye/Google: 4.5/5 stars (based on 28 reviews) (28 reviews)
Healthgrades (CAMC Family Medicine Center): 1/5 stars (based on 1 review) (1 review)
Healthgrades (Dr. Jaime Hayes): 4.3/5 stars (based on 10 ratings) (10 ratings)
Healthgrades (Dr. E Robie): 4.7/5 stars (based on 24 ratings) (24 ratings)
Vitals (Dr. John B. Kelly): 4.5/5 stars (based on 20 ratings) (20 ratings)

Patients praise

Providers described as compassionate, respectful, and good listeners
Appreciation for thorough care and appropriate specialist referrals
Some patients report punctual, professional office staff

Common complaints

Difficulty with administrative follow-through and communication
Frustrations with appointment scheduling and long wait times
Concerns regarding the teaching hospital model (seeing residents rather than established physicians)
Mixed feedback on specific providers' bedside manner and treatment approaches

"After my first visit, I was so happy that I finally found someone who I feel like genuinely cared about my concerns. ... She was very patient when talking with me and did not get irritated when I asked a lot of questions."

— LocalityBiz (Review for CAMC Primary Care)

"Be warned - this is a teaching hospital - you will see residents who are completing their education. ... The bad, they are constantly cycling through doctors and there will be absolutely no follow through."

— LocalityBiz (Review for CAMC Memorial Hospital : Family Medicine Center)

"When I started going there. I seen Dr gribble she was a wonderful doctor. She left and they put me with Jonathan Lucas he is a poor excuse for a doctor."

— Healthgrades (Review for CAMC Family Medicine Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Welcome new physicians | Vandalia Health - CAMC — Aug 6, 2025
Welcome new providers | Vandalia Health - CAMC — May 7, 2026
Welcome new physicians | Vandalia Health - CAMC — Sep 11, 2025
Welcome new providers | Vandalia Health - CAMC — Mar 12, 2026
Medicine in Motion: How CAMC is bringing specialized care closer to you | Vandalia Health - CAMC — Feb 10, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.