Avance Care

Primary Care • Chapel Hill, NC • 1 location locations

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About

Avance Care South Chapel Hill is a comprehensive primary care practice in Chapel Hill, NC, offering services including sick visits, women's health, men's health, children's health, annual physical exams, immunizations, chronic care management, behavioral health, and X-ray. The practice provides extended hours and same-day appointments, accepting most major insurance plans including Medicare, Medicaid at select locations, and offering self-pay options.

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Clinic Type

Primary Care

Address

98 Chapelton Court Suite 310, Chapel Hill, NC 27516

Phone

919-590-9005

Email

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Opening Hours

Mon-Fri 7:30 am – 7:00 pm

Website

https://www.avancecare.com/locations/south-chapel-hill-nc/

Telehealth

Yes (MyChart scheduling)

Services Offered

Primary care
Sick visits
Women's health
Men's health
Children's health
Annual physical exams and annual well checks
Immunizations
Chronic care management
Behavioral health
X-ray

Technology & Equipment

MyChart
X-ray
telehealth/online scheduling (MyChart)

Team

Donna Whitt, MD — Family Physician, Primary Care Provider
Kristy Su, FNP-C — Family Nurse Practitioner, Primary Care Provider
Jane Warstler, DNP, FNP-C, CPN — Doctor of Nursing Practice, Family Nurse Practitioner, Primary Care Provider
Sherise Swensen, MSW, LCSW — Behavioral Therapist, Licensed Clinical Social Worker
Melissa Rosenberg, MPH, RDN, LDN — Registered Dietitian

Insurance & Payment

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Languages Spoken

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Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Yelp (Avance Care): Generally positive (specifics vary by platform) (11 reviews on Yelp (as of July 2026))
Birdeye (Duke Primary Care Sage Road): 2.7 out of 5 stars (18 reviews)
Duke Health (Dr. Susan A. Schmidt): 4.91 out of 5 stars (121 reviews)
Duke Health (Dr. Timothy Andrew O'Donnell): 4.95 out of 5 stars (88 reviews)
Duke Health (Dr. Mark A. Messick): 4.91 out of 5 stars (199 reviews)
Birdeye (UNC Children’s Primary Care Clinic): 3.9 out of 5 stars (27 reviews)

Patients praise

High patient satisfaction and praise for individual physicians and providers
Accessible and welcoming staff at specific locations like Avance Care South Chapel Hill
Thorough and caring medical care, especially in family medicine settings
Positive feedback on provider communication and patient-centered approaches

Common complaints

Concerns regarding administrative staff rudeness and office management
Difficulty scheduling appointments or issues with clinic policies (e.g., mandatory 'establish care' visits)
Dissatisfaction with the healthcare system/costs in the US
Reports of disorganized office environments or issues with staff turnover/training

"After a long time found a healthcare practice that really cares about patient - wonderful staff and providers"

— LocalityBiz (Avance Care South Chapel Hill)

"If you have any mental illnesses or disabilities do not go here. If you are poor do not go here. Worst medical care I have ever gotten."

— Birdeye (Duke Primary Care Sage Road)

"Currently (in 2025), it is clearly in a state of extreme chaos. Many of the staff here are unfamiliar with their work..."

— Birdeye (UNC Children’s Primary Care Clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.