Keystone Health
Primary Care • Chambersburg, PA • Since 1986
About
Keystone Health is a nonprofit, full-service, family-centered primary care network based in Chambersburg, Pennsylvania. Founded in 1986, it operates multiple sites under a unified system (Keystone Family Medicine, Behavioral Health, Internal Medicine, Dental Care, Women’s Care, Pediatrics, Urgent Care) and includes a pharmacy. The organization serves patients with and without insurance, and also provides primary care services to migrant and seasonal farm workers across Pennsylvania. Keystone Health employs hundreds of staff across four offices in Chambersburg, with its headquarters at 767 5th Avenue, Chambersburg, PA 17201.
Clinic Type
Primary Care
Address
Chambersburg, PA 17201, US
Phone
(717) 709-7900
GFE@keystonehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Keystone Family Medicine): 4.4 out of 5 stars (303 reviews)
- Birdeye (Keystone Women's Care): 4.5 out of 5 stars (432 reviews)
- Birdeye (Keystone Pediatrics): 4.3 out of 5 stars (315 reviews)
Patients praise
- Professional and helpful medical staff and doctors
- Appreciation for Spanish-speaking services and accessibility for diverse patients
- Supportive outreach and financial service programs for patients with medical bill concerns
- Comfortable and safe clinical environment
Common complaints
- Long patient wait times for appointments and during visits
- Billing and coding concerns related to separate charges for routine services like prescription refills
- Data security and privacy concerns stemming from a 2022 data breach affecting 235,000+ patients
"How come every time I schedule an apt with Barbara haeckler I’m ALWAYS waiting 2 hour. I’m sitting back in pod F room 4 as I type this I’ve been here since 2:15 I was told ONE person was in front of me and here I sit TWO HOURS LATER !"
— Birdeye review for Keystone Family Medicine"Dr Haeckler is the best physician I have ever been to. She cares for her patients – everything about them and not just the problem they presented. She treats the whole person, takes time to listen and gives good advice. Wonderful!!"
— Keystone Health website client reviews"A class action alleges Keystone Health failed to prevent a 2022 data breach that compromised the personal and health information of 235,237 individuals."
— ClassAction.org reporting on the 2022 data breach lawsuitSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Keystone Health Opens Catherine Street Center in Chambersburg — Jan 15, 2026
- Keystone Health Accepting New Primary Care Patients - Franklin County Free Press — Nov 13, 2025
- A New Anchor for Community Care: Keystone Health Expands Behavioral Health Access at Catherine Street — May 11, 2026
- Keystone Health Opens New Urgent Care Location in Chambersburg - Franklin County Free Press — Jul 29, 2025
- Keystone Celebrates Ribbon Cutting for New Catherine Street Center - Franklin County Free Press — Jul 18, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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