Keystone Family Medicine

Family Medicine • Chambersburg, PA • Since 1986

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About

Keystone Family Medicine in Chambersburg, PA (part of Keystone Health) - Part of a nonprofit, full-service primary care network serving Franklin County, PA. - Located in Chambersburg with multiple nearby offices (HQ at 767 5th Avenue and 830 5th Ave Ste 202; multiple Chambersburg addresses listed). - Services: primary care across family medicine, behavioral health, internal medicine, pediatrics, women’s care, urgent care, dental, and related programs; includes a pharmacy. - Also serves migrant/seasonal farm workers across Pennsylvania; network includes Keystone Family Medicine and other Keystone Health sites.

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Clinic Type

Family Medicine

Address

Keystone Health system facility (Keystone Family Medicine)

Phone

(717) 709-7999

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://keystonehealth.org/keystonefamilymedicine/

Services Offered

Primary health care
Family medicine
Preventive care
Physical exams
Immunizations
Screenings
Minor surgery
Discounted prescription drugs
Diabetes management
Translation services

Insurance & Payment

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Languages Spoken

English
Spanish

Current Offers

New patient information and welcome

Social Media

Twitter Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Aggregate): 4.4 / 5 (303)
Birdeye (Second Listing): 3.1 / 5 (83)

Patients praise

Compassionate and attentive care from doctors and staff
Patient-centered and thorough approach to examinations
Availability of specialized services such as Spanish language support
Willingness to take time to listen and treat the whole person

Common complaints

Long wait times at the office
Perception of unfair or excessive billing practices
Staff/Administrative rigidness regarding appointment lateness policy
Feeling rushed during appointments

"How come every time I schedule an apt with Barbara haeckler I’m ALWAYS waiting 2 hour... Literally about to walk out this is just poor business on her end!"

— Birdeye Patient Review

"They try to get you in their office as often as possible to milk money from you and insurers. Three visits required for a simple physical. AVOID THIS PLACE!"

— Birdeye Patient Review

"Dr Haeckler is the best physician I have ever been to. She cares for her patients – everything about them and not just the problem they presented. She treats the whole person, takes time to listen and gives good advice. Wonderful!!"

— Keystone Health Testimonials

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Keystone Family Medicine - Chambersburg
Keystone Family Medicine Accepting New Patients at Two Locations - Franklin County Free Press — Aug 26, 2025
Keystone Family Medicine - FindHelp.org
Dr. Ashea West Joins Keystone Family Medicine – Catherine Street - Franklin County Free Press — Oct 11, 2025
Keystone Health Accepting New Primary Care Patients - Franklin County Free Press — Nov 13, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.