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Carmel Hills Care Center, Carmel

Carmel Hills Care Center

Skilled Nursing Facility • Carmel, CA • Since 2004

About

Carmel Hills Care Center is a privately held skilled nursing facility in Monterey, California, founded in 2004. It is State of California licensed and Federally certified, offering comprehensive rehabilitation and therapy services (physical, occupational, speech, and outpatient therapy), nursing care, wound care, IV medications, restorative nursing, end-of-life care, and dietary services. The center emphasizes a comfortable, quiet setting near Community Hospital of the Monterey Peninsula and operates with 2 offices in Monterey. HQ located at 23795 W. R. Holman Hwy, Monterey, CA 93940. Phone: 831-624-1875 / 831-624-7138. Website: carmelhillscarecenter.com.

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Clinic Type

Skilled Nursing Facility

Address

Monterey, California

Phone

831-624-1875

Email

kreynolds@carmel-hills.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://carmelhillscarecenter.com/

Services Offered

  • Skilled Nursing Facility
  • Short-term Rehabilitation
  • Long-term Care
  • 24/7 personalized healthcare services
  • everyday living support

Team

  • Carmel Hills Care Center Team — Administrative/Clinical leadership

Insurance & Payment

—

Languages Spoken

—

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • CMS Care Compare/NursingHomeDatabase.com: 5/5 (CMS Overall Rating as of May 2026)"},reviewCount:{citations:,confidence:
  • SeniorCare.com"}},{rating:{citations:,confidence:: 4.4/5.0"},reviewCount:{citations:,confidence:

Patients praise

  • High staffing levels and nursing hours per resident
  • Compassionate hospice and end-of-life care reported by some families
  • Overall CMS rating of 5 stars (as of May 2026)
  • High performing in short-term and long-term care ratings

Common complaints

  • Allegations of theft of personal belongings
  • Staff professionalism and responsiveness concerns
  • Reports of ignored requests for help
  • Concerns about food quality

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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