Family Medicine in Caribou, ME - ProviderMatch - Search
Primary Care • Caribou, ME
Clinic Type
Primary Care
Address
118 Bennett Drive, Suite 150, Caribou, ME 04736
Phone
207-498-3502
nondiscrimination@northernlight.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Krista Burchill): 5.0/5.0 (5 ratings)
- Vitals (Dr. Krista Burchill): 4.5/5.0 (4 ratings (1 written review))
- Healthgrades (Dr. Caleb Swanberg): 5.0/5.0 (1 rating (1 written review))
- WebMD (Kimberly Cousins, NP): 4.0/5.0 (4 ratings)
- Healthgrades (Dr. Maranda Record): 5.0/5.0 (1 rating (1 written review))
- Birdeye (Northern Light Primary Care): 3.0/5.0 (6 reviews)
- Healthgrades (Dr. John Beaulieu): 5.0/5.0 (1 rating (1 written review))
- Vitals (Dr. Sherri A. Dumont): 5.0/5.0 (2 ratings (1 written review))
Patients praise
- Empathetic and professional care
- Providers who listen to patient concerns
- Thorough explanations of medical tests and conditions
- Helpful and friendly office staff in some instances
Common complaints
- Long wait times to speak with staff
- Issues with billing and call handling
- Lack of urgency or responsiveness from providers
- Scheduling and administrative difficulties
"Doctor Burchill is an excellent understanding, empathetic yet still very proffesional doctor. She listens to my concerns and needs... She takes the time to listen to your concerns and needs and does what she can to address them."
— Vitals (Dr. Krista Burchill)"Outstanding care! Dr. Swanberg makes you feel like YOU are his most important patient. Never rushed, he actually listens and is open to ideas, questions and suggestions."
— Healthgrades (Dr. Caleb Swanberg)"I've spent the last 2 months trying to get my provider to change my inhaler to one that is covered by my insurance... the providers are unreliable but they are down right lazy and lack the emotion to work in this field."
— Birdeye (Northern Light Primary Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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