Internal Medicine | Southern Illinois Healthcare

Internal Medicine • Carbondale, IL

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About

- Southern Illinois Healthcare (SIH) is a nonprofit health system based in Carbondale, IL, serving southern Illinois with 4 hospitals, a comprehensive cancer center, Level II Trauma Center, and 30+ outpatient/specialty practices. - Services include internal medicine-related care across hospitals and outpatient settings, plus cancer care, heart & vascular, neuroscience, rehabilitation, dermatology/plastic surgery, urgent care, birthing center, and virtual care. - SIH is the region’s largest private employer and charity/unreimbursed care provider. - Key locations: Headquarters at 1239 East Main St, Carbondale, IL; other offices in Murphysboro and Herrin, IL. If you’re specifically looking for Internal Medicine physicians or clinics within SIH in Carbondale, SIH’s network includes 7 locations in the region, and you can contact SIH directly for a practitioner directory or to schedule primary care/internal medicine appointments.

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Clinic Type

Internal Medicine

Address

1239 East Main St, PO Box 3988, Carbondale, IL 62901, US

Phone

618-549-0721

Email

appointments@sih.net

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.sih.net/services/internal-medicine

Services Offered

Internal Medicine

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

SIH internal (Dr. Ayesha Saeed): 4.8/5.0 (216 ratings)
SIH internal (Dr. Andrew Hossler): 4.9/5.0 (525 ratings)
Birdeye (SIH Center for Medical Arts): 3.6/5.0 (131 reviews)
Facebook: 78% recommend (273 reviews)

Patients praise

High average satisfaction ratings for individual providers (often 4.7-5.0 on internal platforms)
Physicians described as compassionate and caring
Clear explanations and inclusion in decision-making reported by many patients

Common complaints

Billing and insurance coding disputes
Long wait times
Staff interactions perceived as rude or non-personal
Concerns regarding communication and quality of care in specific instances

"Words express how very compassionate and caring Dr. Korte has been to me and my family... Anyone under his care is so fortunate."

— Birdeye patient review

"Waited over an hour and was prescribed nothing... Complete waste of time."

— Birdeye patient review

"I get a letter in mail that SIH sent me a letter saying they will turn me into collections if i do not pay the bill full amount after they have seen I have paid last several months."

— BBB customer complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].