Mercy Clinic Orthopedics and Sports Medicine
Orthopedics • Cape Girardeau, MO • Since 1928
About
Mercy Hospital Southeast (Cape Girardeau, MO) is a nonprofit hospital within Mercy Health, founded in 1928 and headquartered at 1701 Lacey St, Cape Girardeau. The facility offers advanced diagnostic imaging and hosts a range of physician and allied health roles, including specialists in cardiovascular, ENT, occupational medicine, pathology, and other areas. For orthopedic and sports medicine specifically, Mercy Southeast lists related clinician roles and is part of the Mercy Southeast network, suggesting orthopedic and sports medicine services are available under Mercy Clinic branding in the Cape Girardeau area. Primary contact numbers: 573-651-5534 and 573-334-4822. Address reference: 1701 Lacey St, Cape Girardeau, MO 63701.
Clinic Type
Orthopedics
Address
650 S Mount Auburn, Suite 101 Cape Girardeau, MO 63703
Phone
(573) 519-4960
disabilityaccommodations@mercy.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 3.0 out of 5 (based on 2 ratings) (2 reviews)
- DocSpot (regarding Dr. Charity Jacobs): 4.97 out of 5 stars (38 ratings)
- Vitals (regarding Dr. Charles Roberson): 2.4 out of 5 (Not explicitly stated (multiple reviews listed))
Patients praise
- High satisfaction with orthopedic surgical outcomes and successful joint replacements
- Appreciation for doctors who take time to answer questions and explain procedures thoroughly
- Friendly and professional staff interactions noted by some patients
- Positive personal rapport and feeling secure with care providers
Common complaints
- Complaints regarding staff accountability and perceived poor bedside manner for some providers
- Reports of long wait times
- Concerns about communication and patient care during procedures performed by assistants rather than the doctor
- Specific negative experiences regarding surgical outcomes and patient interaction for certain former providers
"Dr. Jacobs went above and beyond for my hip replacement! She answered all my questions and made me feel at ease. She is awesome and I highly recommend!!"
— WebMD Care"He was the rudest doctor I have ever been to. He could care less about your symptoms, he is too busy talking down to his patients. He caused as much pain as he possibly could during my visit."
— Vitals"I could not be happier with the results and have no problem recommending Dr. Schafer."
— VitalsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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