Arthritis Care & Rheumatology - Mount Auburn Hospital

Rheumatology • Cambridge, MA

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About

Arthritis Care & Rheumatology at Mount Auburn Hospital in Cambridge focuses on diagnosis and treatment of joint, muscle, and autoimmune conditions. The program leverages Mount Auburn’s teaching hospital resources and accessibility in Cambridge, aiming to provide comprehensive, patient-centered rheumatology care within the Mount Auburn Hospital system. For specific services, specialists, appointment options, or to verify current providers (e.g., rheumatologists, foot and ankle, or related departments), consult the Mount Auburn Hospital website or contact the hospital directly.

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Clinic Type

Rheumatology

Address

300 Mount Auburn Street, Suite 513, Cambridge, MA 02138

Phone

617-576-1102

Email

mdecourc@mah.harvard.edu

Opening Hours

Mon-Fri 8am-6pm

Website

https://mountauburnhospital.org/services/arthritis-rheumatology

Services Offered

Arthritis care
Rheumatology
joint pain treatment
treatment for autoimmune conditions
joint injections
lifestyle modification
medication
physical therapy
occupational therapy
orthopedics
primary care
rehabilitation
surgery

Insurance & Payment

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Bill Pay, Pay a Bill

Languages Spoken

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FAQs

What conditions do you treat in the Arthritis Care & Rheumatology program?

We specialize in treating autoimmune conditions that affect joints, tendons, bursas and ligaments, including systemic lupus erythematosus, polymyalgia rheumatica, vasculitis, scleroderma, osteoarthritis, tendonitis and bursitis.

Awards & Accreditations

Awards & Accreditation

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

U.S. News & World Report (for Dr. Lisa Fitzgerald): 5/5 (31 reviews) (31 reviews)
U.S. News & World Report (for Dr. Shiv T. Sehra): 4/5 (16 reviews) (16 reviews)
Vitals (for Dr. Lucille Shore-Schein): 3.6/5
Vitals (for Dr. Alisha Lakhani): 2.3/5

Patients praise

Some rheumatologists are highly rated for clear communication and professional expertise
Overall patient experience ratings for specific physicians are often positive (e.g., 4/5 or 5/5 scores)

Common complaints

Administrative and billing issues, including difficulty with insurance processing and unhelpful communication
Concerns regarding bedside manner, including reports of doctors feeling rushed, dismissive, or condescending
Reports of feeling unheard or that the physician was not thorough in evaluating symptoms
Occasional reports of professional distraction during appointments

"Never been treated so poorly from a physican! During the Q&A she rushed through the questions that I could barely gather my thoughts or answers."

— Vitals review for Dr. Lucille Shore-Schein

"She seemed distracted by her smart watch which may have contributed to inaccurate after visit notes... I also felt like she had drawn conclusions before we even met."

— Vitals review for Dr. Alisha Lakhani

"I am continuously having billing issues with your billing office. Insurance claims aren't properly being processed. The billing office nor the doctor's office follows up."

— BBB Complaint regarding Mount Auburn Hospital billing

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

GLP-1s for diabetes reduce rheumatoid arthritis, gout risk — Nov 3, 2025
Mount Auburn Hospital Receives $5 Million Real Estate Gift to Strengthen Cardiovascular Care | Cambridge, MA Patch — Nov 24, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.