West Valley Medical Center

Behavioral Health • Caldwell, ID • 1 (Caldwell, Idaho) locations

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About

Mental & Behavioral Health Care at West Valley Medical Center in Caldwell, Idaho provides inpatient and outpatient psychiatric care for adults and adolescents. Services include partial hospitalization programs, intensive outpatient programs, electroconvulsive therapy, telehealth options, and treatment for anxiety, depression, bipolar disorder, PTSD, schizophrenia, substance abuse, and other mental health conditions.

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Clinic Type

Behavioral Health

Address

Mental & Behavioral Health Care, Caldwell, Idaho

Phone

(208) 455-3777

Email

WVAL.DL.CNRStrong@hcahealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.westvalleymedctr.com/specialties/mental-health-and-wellness

Telehealth

Telehealth options are available on an as-needed basis

Services Offered

Mental health care
Behavioral health care
Inpatient psychiatric care
Outpatient psychiatric care
Partial hospitalization program (PHP)
Mental Health Intensive Outpatient Program (MHIOP)
Electroconvulsive therapy (ECT)
Telehealth

Insurance & Payment

—

Languages Spoken

English

FAQs

What types of mental health conditions do you treat?

Anxiety and panic disorders, bipolar disorder, major depression, mood disorders, personality disorders, PTSD, schizoaffective disorder, schizophrenia, substance abuse issues, and more.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Recovery.com (Clarvida Behavioral Health): 3.7/5
Rehab.com (Peak Recovery): 4.1/5 (25 reviews)

Patients praise

Compassionate, patient, and supportive staff
Providers who listen and address individual concerns effectively
Positive outcomes and life-changing support for families and individuals
Professional and non-judgmental environment
Convenient access and quick appointment availability at some locations

Common complaints

Difficulty scheduling appointments or reaching office staff
Reports of unreturned calls or long wait times on the phone
Concerns about communication errors or issues with automated systems
Occasional dissatisfaction with provider changes or treatment adjustments

"Megan is amazing doctor. She knows her stuff cares for her patients. Any time I had to call the office doesn’t matter if it from the front desk; to a rn on the phone. They take care of your problem right away."

— Meridian Advanced Psychiatry Review

"Have tried on and off for months to get ahold of someone, anyone to schedule an appointment. Every time I’ve called I’m put on hold and then it goes straight to voicemail."

— Meridian Advanced Psychiatry Review

"Peak has been my rock for some time so far best mental health facility I've ever had:) everyone is welcoming with open arms always happy to help in anyway they can!!"

— Peak Recovery Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.