PBS Mental Health Associates
Behavioral Health • Butler, PA
About
PBS Mental Health Associates is a private mental health care provider based in Butler, Pennsylvania, with four office locations in Butler. Key details: - Industry: Mental Health Care; Services likely include mental health professionals (psychiatrists, behavior analysts, clinicians). - Headquarters: 901 E Brady St, Butler, PA 16001 (and nearby suites). - Leadership and contacts: Private company; main phone (724) 282-1627. - Employee insights: Employer rating around 2.0/5.0 from 2 reviews, with concerns noted about compensation and overall culture. - Notable roles and salary data (for context): Behavior Analyst (~$98k), Psychiatrist (~$290k), Housekeeper (~$32k).
Clinic Type
Behavioral Health (multi-location group)
Address
901 East Brady Street, Suite 103 Butler, PA 16001; Fox Chapel location: 1000 Gamma Dr. Suite 100 Pittsburgh, PA 15238
Phone
(724) 282-1627
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Opening Hours
Monday – Thursday 8 am – 7 pm; Friday 8 am – 3 pm
Website
Telehealth
Dr. Ruby offers in person and virtual appointments.
Emergency Care
Not specified
Services Offered
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Team
Insurance & Payment
We work with most insurance plans; do not accept Medical Assistance plans including state-funded commercial Insurance.
Not specified
Languages Spoken
FAQs
What are your hours?
Our hours are Monday – Thursday 8 am – 7 pm and Friday 8 am – 3 pm.
Do you accept Medical Assistance plans?
We do not accept patients with Medical Assistance plans, including those administered through state-funded commercial insurance.
What is the address of the Butler office?
901 East Brady Street, Suite 103 Butler, PA 16001.
What is the address of the Fox Chapel/Pittsburgh location?
1000 Gamma Drive, Suite 100 Pittsburgh, PA 15238.
How can I arrange an appointment?
Call the office at (724) 282‑1627 during business hours.
What should I bring to my first visit?
Insurance information, current medications, emergency contact, and any prior mental health treatment information.
Is there a financial policy I should review before my visit?
Yes, you can view the Financial Policy before your visit.
Who can I contact for questions about benefits?
Heather at the front desk can assist with benefits and insurance questions.
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Healthgrades: Individual physician ratings vary significantly (e.g., 1.9 to 4.2 out of 5) (36 (Healthgrades group practice aggregate))
Patients praise
- Some providers described as friendly and personable
Common complaints
- Reports of inexperienced or poorly trained therapists
- Concerns regarding billing practices and lack of transparent communication about fees
- Frustration with appointment management and inability to easily switch providers
- Allegations of inadequate medical record handling and follow-up
- Reports of being denied treatment due to specific medication usage or program participation
"Terrible clinic. The therapist I saw was friendly and personable but inexperienced. ... This place is a joke and no one knows what they are doing."
— LocalityBiz user review"The therapist say " call if you need me" but those are just words! They diagnose you quickly but then they themselves do the same exact thing that you have ..."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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