Facey Medical Group
Primary Care • Burbank, CA
About
Facey Medical Group - Burbank is a primary care clinic in Burbank, California offering family medicine, internal medicine, and pediatric services. The clinic provides preventive care, vaccinations, chronic disease monitoring, women's and men's health, sports physicals, allergy and asthma management, and tobacco cessation. ExpressCare Virtual offers live video visits with board-certified providers for common ailments.
Clinic Type
Primary Care
Address
191 S Buena Vista St., Suite 100, Burbank, CA 91505
Phone
818-869-7600
phscaresolutionmanagement@providence.org
Opening Hours
Mon - Fri: 8 a.m. - 5 p.m.
Telehealth
Live video with a board-certified provider within
Services Offered
Technology & Equipment
Team
Insurance & Payment
This information provides an overview of accepted insurance plan types for new patients. Coverage may vary by specific plan. Established patients should call to verify insurance acceptance.
Insurance, Self-pay, Medicare, Private pay, Commercial insurance
Languages Spoken
Pricing
Current Offers
Visits start at $99 — $99
FAQs
What services are provided at Facey Medical Group - Burbank?
Primary care services, pediatric services, and related primary care offerings.
What services are included in ExpressCare Virtual?
Live video visits with a board-certified provider; convenient care for common ailments. Visit starts at $99 and many insurance plans are accepted.
What are the hours for Facey Medical Group - Burbank?
Mon - Fri: 8 a.m. - 5 p.m.
What is the contact phone for Facey Medical Group - Burbank?
818-869-7600
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Providence website: 4.5 out of 5 stars (16,274 ratings (combined across Providence platform))
- Yelp (via Apple Maps): 3.3 out of 5 stars (113 ratings)
- Birdeye (Google): 4.7 out of 5 stars (575 reviews)
Patients praise
- High quality of care from individual physicians
- Effective referral and HMO management processes for some patients
- Efficient and attentive bedside manner reported by some patients
Common complaints
- Difficulty scheduling appointments
- Poor customer service, particularly with call center staff
- Frustration with perceived decline in quality of care and staffing changes
"I again had the pleasure of visiting Dr. Alinsod... as my primary care physician, and I can't praise him enough. He was incredibly patient..."
— MapQuest/Yelp user review"You would think that having a lot of employees would provide good customer service but it is so bad here that I always consider changing my insurance. Very hard to make appointments."
— Yelp user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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