Buffalo Medical Group
General Surgery • Buffalo, NY • Since 1946
About
Buffalo Medical Group (BMG) is a private multispecialty health system in Buffalo, NY, founded in 1946 and employing about 261 staff. They offer primary and specialty care across fields including surgery (general, plastic/reconstructive, vascular), cardiology, orthopedics, dermatology, gastroenterology, obstetrics/gynecology, sleep medicine, and more. BMG provides telemedicine and virtual care options, access to medical records, and travel advisory services, with a focus on patient- and staff-safety. They operate four offices in the Buffalo area, including their HQ at 325 Essjay Rd, Buffalo.
Clinic Type
General Surgery
Address
3900 North Buffalo Road, Orchard Park, New York 14127
Phone
716.656.4852
HR@BuffaloMedicalGroup.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Phone/Contact for details
Languages Spoken
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Current Offers
New Patients
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.8 out of 5 stars (2,877 reviews (Birdeye))
- Birdeye: 3.7 out of 5 stars (364 reviews (Birdeye))
- Yelp: 2.6 out of 5 stars (27 reviews (Yelp))
Patients praise
- Professional and skilled individual physicians
- Compassionate care provided by specific specialists
- Positive experiences with surgical outcomes for some patients
Common complaints
- Difficulty reaching staff by phone and long hold times
- Unprofessional or rude behavior from reception/administrative staff
- Poor communication regarding appointment scheduling and follow-ups
- Issues with patient portals and lack of accessibility for non-technical patients
- Frustration over sudden changes in insurance coverage/network status
"My recent appointment... was one of the most unprofessional and dismissive medical interactions I have experienced."
— Birdeye Review"Doctors in Buffalo Medical Group are very nice and professional, but those receptionists are very unprofessional, the rudest people I have ever seen in Medical offices or clinics."
— Birdeye Review"Sometimes we meet people who make you believe angels on earth exist... one of those angels is Dr. Ferstenberg-Osypian."
— Healthgrades Review (General Surgery)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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