
Buffalo Medical Group
Gastroenterology • Buffalo, NY • Since 1946
About
Buffalo Medical Group (BMG) offers gastroenterology services as part of its comprehensive medical care in Buffalo, NY. Key details: - Private hospital/healthcare provider founded in 1946, headquartered in Buffalo, NY - Services include telemedicine and virtual care, access to medical records, and travel advisory - Medical specialties listed among their offerings include gastroenterology - Location: 325 Essjay Rd, Buffalo, NY 14221 (HQ) with multiple office locations in the United States - Website: buffalomedicalgroup.com - Contact: 716-630-2600 (main) and other listed numbers
Clinic Type
Gastroenterology (multi-location group)
Address
3900 North Buffalo Road, Orchard Park, New York 14127; 325 Essjay Road, Williamsville, NY 14221
Phone
716-631-2517
HR@BuffaloMedicalGroup.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.8/5.0 (2,877 reviews)
- Birdeye: 3.7/5.0 (364 reviews)
- Yelp: 2.6/5.0 (27 reviews)
- WebMD (Dr. Alok Gupta): 4.0/5.0 (39 ratings (6 reviews))
Patients praise
- Experienced and knowledgeable physicians who explain medical details clearly
- Improvement in patient health outcomes under physician care
- Patience and thoroughness in listening to patient concerns by some practitioners
Common complaints
- Difficulty reaching live staff by phone
- Unprofessional or rude interactions with administrative and reception staff
- Long wait times for appointments and during office visits
- Issues with billing and overcharging for copays
- Frustration with patient portal and communication processes
- Reports of dismissive or unprofessional bedside manner by some individual physicians
- Termination of patient relationships following requests for second opinions or records transfer
"DO NOT GO TO THIS DOCTOR! EVER! ... Dr. Gupta is a jerk. He is unprofessional and basically didn't even let me talk... I will be pursuing this further so that no one has to be belittled the way I was."
— WebMD patient review for Dr. Alok Gupta"Dr. Gupta takes time to explain every detail of medical procedures (if necessary) and overall gastrointestinal health care. He provides information in a way that is clear and understandable."
— Healthgrades patient review for Dr. Alok Gupta"Buffalo Medical Group is a very good company, Doctors in Buffalo Medical Group are very nice and professional, but those receptionists are very unprofessional, the rudest people I have ever seen in Medical offices or clinics."
— Birdeye patient review for Buffalo Medical GroupSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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