Bay State Physical Therapy

Physical Therapy • Brockton, MA • 1 Pearl Street, Brockton MA (Pearl St) locations

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About

Bay State Physical Therapy - Pearl Street in Brockton, MA offers physical therapy and occupational therapy services at 1 Pearl Street, Suite 1700. The clinic provides personalized care for injuries, post-surgical conditions, and various musculoskeletal issues, with services including manual therapy, therapeutic exercise, balance training, and massage therapy. Occupational therapy focuses on helping patients regain independence and improve their ability to perform daily tasks.

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Clinic Type

Physical Therapy

Address

1 Pearl Street, Suite 1700, Brockton, MA 02301

Phone

508-427-0525

Email

MABrocktonPearlClinic@baystatept.com

Opening Hours

Mon-Sun: see hours at location (Hours shown: Mon-Thu 7:00 AM–7:00 PM; Fri 7:00 AM–4:00 PM; Sat-Sun Closed)

Website

https://locations.baystatept.com/ma/brockton/1-pearl-street

Telehealth

Available

Emergency Care

Not specified

Services Offered

Physical Therapy
Occupational Therapy

Team

Ana M — Staff
Cindy Northrup — Staff
Claire P — Staff
Marisa H — Staff

Insurance & Payment

Aetna
Automobile Accident
Blue Cross Blue Shield
Cigna
CCA (Commonwealth Care Alliance)
Fallon Health
HarvardPilgrim HealthCare
Health Plans Inc
Mass General Brigham Health Plan
Mass Health (most locations)
Medicare
Molina
Network Health - Tufts Public
PHCS (Private Healthcare Systems)
Railroad Medicare Providers
Tricare
Tufts Health Plan
UMR
Tufts Health Plan Network Health
UnitedHealthcare
US Family Health Plan
Wellpoint
WellSense
Workers’ Compensation Management Bureau

In-network for most insurance plans

Pay Now, Insurance, Self-pay, Credit Card, Bank Transfer

Languages Spoken

English

Awards & Accreditations

Not specified in provided text

Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Various online review platforms and clinic directories: Consistently high ratings, frequently cited as 5 out of 5 stars across multiple platforms (Varies by platform, with some aggregators showing hundreds or thousands of aggregated ratings)

Patients praise

Highly regarded for attentive, personalized care
Knowledgeable and professional therapists who explain exercises and ensure proper form
Friendly, welcoming, and comfortable clinic environment
Positive patient outcomes and improved physical strength/reduced pain
Helpful and polite reception and administrative staff

Common complaints

Occasional reports of busy scheduling and longer wait times during peak hours
Isolated complaints of poor communication, inconsistency in therapist assignment, and billing/refund issues (primarily reported at other or unspecified locations in the same network)
Isolated reports of unprofessional conduct or rudeness by front desk staff

"The staff is professional and extremely knowledgeable. I experienced back strain/pain and with their support my strength has improved, as well as experiencing no more pain. They are awesome!"

— LocalityBiz user review for Bay State PT - Pearl St

"I recommend Bay State PT without hesitation. Physical therapy is hard work and while pushing me to do what is needed, and fussy over form, I find the staff to be supportive, encouraging and patient."

— PhysicalTherapyNearMe user review

"According to customer feedback, Bay State Physical Therapy - Pearl St is highly regarded for its attentive staff and personalized care. Reviewers frequently mention the knowledgeable therapists who carefully explain exercises and ensure proper form, fostering confidence during recovery."

— Wheree review summary for Bay State PT - Pearl St

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].