Brockton Regional Kidney Center

Dialysis • Brockton, MA

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About

The page describes Innovative Renal Care (IRC), a private Hospitals and Health Care company headquartered in Franklin, Tennessee. Formerly American Renal Associates, IRC is a national leader in kidney care, partnering with nephrologists and health systems to treat chronic kidney disease and end-stage renal disease. Through joint ventures and a collaborative model, IRC supports local care teams with tools, technology, and resources to improve clinical outcomes and patient experience. The company has 3 U.S. There is no specific mention of Brockton Regional Kidney Center or Brockton location on this page.

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Clinic Type

Dialysis

Address

Brockton Regional Kidney Center

Phone

(508) 427-5329

Email

VOE@innovativerenal.com

Opening Hours

Monday – Saturday: 5:30 am – 4:00 pm; Sunday: Closed

Website

https://innovativerenal.com/patient/location/brockton-regional-kidney-center/

Emergency Care

Dial 911 for emergencies

Services Offered

Dialysis (various modalities)
In-center hemodialysis
Home hemodialysis
Peritoneal dialysis
Kidney health education
Nutrition guidance
Patient education and resources
Clinic tours
CMS 5-Star Quality Rating

Technology & Equipment

Dialysis equipment and safety protocols (CMS 5-Star Quality Rating)
In-center hemodialysis
Home hemodialysis
Peritoneal dialysis

Insurance & Payment

—

Not specified

Languages Spoken

—

FAQs

What are the center’s hours?

Sunday: Closed; Monday – Saturday: 5:30 am – 4:00 pm.

How can I request an appointment?

Request Dialysis Treatment at Brockton Regional Kidney Center via the center’s contact options (the page notes a form but indicates confidentiality issues; for secure inquiries, contact the clinic directly).

Awards & Accreditations

CMS 5-Star Quality Rating

Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Centers for Medicare & Medicaid Services (CMS): 5 out of 5 stars (historically based on CMS data) (Data based on patient experience surveys; specific numeric count of public reviews not available)
Indeed: Mixed/Negative (employee-focused) (336 reviews)

Patients praise

Facility has historically received high ratings (5-star status) from Medicare/CMS quality assessments
Provides a range of services including in-center hemodialysis, peritoneal dialysis, and home dialysis training
Clinical performance in specific areas such as patient survival is reported as better than expected

Common complaints

Low patient satisfaction scores in surveys regarding staff communication and care perception compared to state/national averages
Employee reports of toxic work environments and high turnover under current management
Concerns regarding staff accountability and management practices

"Toxic, hostile environment. ... This company doesn’t hold staff accountable."

— Indeed employee review

"Patients who reported that kidney doctors “always” communicated well and cared for them as a person (23% vs 67% nationwide)."

— HealthcareComps/CMS Patient Survey Data

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.