Visionworks

Vision/Optometry • Bristol, TN

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About

Visionworks in Bristol, TN offers eye exams, prescription glasses, contact lenses, and prescription sunglasses. Located at 1262 Volunteer Parkway, the clinic accepts hundreds of insurance plans including VSP, Davis Vision, UnitedHealthcare Vision, and others, and carries designer eyewear brands such as Ray-Ban, Nike, Calvin Klein, and Kendra Scott.

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Clinic Type

Vision/Optometry

Address

1262 Volunteer Pkwy, Bristol, TN 37620

Phone

Fax:(423) 989-9513

Email

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Opening Hours

9am-7pm

Website

https://locations.visionworks.com/ll/US/TN/Bristol/1262-Volunteer-Pwy

Services Offered

Eye exams
Eye care
Glasses
Contact lenses
Sunglasses
Designer eyewear
Prescription sunglasses
Prescription glasses
Safety glasses

Team

Meet Your Eye Doctor (Optometrist) in Bristol, TN — Optometrist

Insurance & Payment

VSP
Davis Vision
UnitedHealthcare Vision
Spectera
Superior Vision
FEP BlueVision
in-network with VSP
and many more

We accept hundreds of insurance plans including VSP, Davis Vision, UnitedHealthcare Vision, Spectera, Superior Vision, FEP BlueVision, and many more. Visionworks is in-network with VSP members.

Cash, Credit Card, Debit Card, Insurance, In-store payment, Online forms, Special Offers may apply to insurance plans

Languages Spoken

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FAQs

What insurance plans do you accept?

We accept hundreds of insurance plans including VSP, Davis Vision, UnitedHealthcare Vision, Spectera, Superior Vision, FEP BlueVision, and many more. Visionworks is in-network with VSP members.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Phillip Gilliam): 5.0/5.0 (1)
Vitals (Dr. Michael Bradley): 5.0/5.0 (5)
Google Reviews (LensCrafters Bristol): 4.76/5.0 (334)
Optix-now (Walmart Vision Center): 2.0/5.0 (53)

Patients praise

Highly knowledgeable and professional doctors
Thorough and comprehensive eye exams
Friendly, respectful, and patient staff members reported at some locations
Good bedside manner and effective explanation of conditions

Common complaints

Concerns regarding insurance verification processes
Reports of unprofessional or rude staff behavior
Complaints about lack of transparency in pricing for frames
Issues with unexpected business hours/scheduling reliability

"Dr.Gilliam has been my family's eye doctor for 20 years. Great doctor. Very thorough exam. Has a great chair side manner. I would recommend him to anyone."

— Healthgrades (Dr. Phillip Gilliam)

"Absolutely useless staff. Called weeks ago to make sure they took my insurance and was assured they did. Luckily, I called again today begore my appointment to double check... because the lady at the desk said that they don't actually take my insurance."

— LocalityBiz (Envision Eye Care)

"The store manager said they all took a late lunch together and would be open in 30 min. 45 minutes later, a woman comes... and asks us... in a very nasty voice, 'What do you want?' With that, I said 'Nothing from you! I'll find a nice polite store with ethics, professionalism, and less attitude to service me.'"

— Optix-now (Walmart Vision Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.