Cool Springs & North Franklin Internal Medicine and Pediatrics, PLLC
Internal Medicine • Brentwood, TN • 2 (Franklin and Brentwood) locations
About
Cool Springs Internal Medicine & Pediatrics (Brentwood, TN) is a private healthcare practice offering internal medicine and pediatric services. Key points: - Locations: 3 offices in Tennessee, including Brentwood at 1607 Westgate Cir, Brentwood, TN 37027. - Services: Board-certified physicians and nurse practitioners provide internal medicine and pediatric care with personalized treatment. - Availability & insurance: Accepts most major insurance plans. - Team & scale: Relatively small practice with a dedicated medical team; part of Cool Springs Internal Medicine & Pediatrics, PLLC. - Contact: Main Brentwood location and other offices can be reached via listed phone numbers and the parent practice website. If you’re specifically seeking Brentwood proximity, this practice serves both Brentwood and nearby Franklin communities with coordinated internal medicine and pediatric care. For precise appointment availability, it’s best to contact the Brentwood office directly.
Clinic Type
Internal Medicine
Address
Franklin and Brentwood, Tennessee
Phone
615-376-8195
infocsimp@summithealthcare.com; info@csimp.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
We accept most major insurance plans. Please contact the medical office for all insurance related questions.
Languages Spoken
—
FAQs
Do you accept most major insurances?
Yes, we accept most major insurances.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Google, Yelp, Facebook, Healthgrades, and practice website: Approximately 4.6 out of 5 stars (aggregated across multiple platforms) (Hundreds of reviews (e.g., 443-862 cumulative mentions depending on the source))
Patients praise
- Knowledgeable, attentive, and empathetic providers who take time with patients
- Helpful and prompt nursing and support staff
- Convenient access to care through on-site urgent care and walk-in options
- Positive long-term patient relationships and satisfaction with patient portals/communication
Common complaints
- Billing and administrative issues, particularly with corporate management and insurance processing
- Reports of poor communication or lack of follow-up from the billing department
- Occasional complaints regarding bedside manner or lack of compassion from specific providers, particularly in urgent care settings
- Frustrations during ownership or management transitions
"I have never had a bad experience here, both through the walk in or regular clinic. Macy Nelms is my primary provider and has always listened to my concerns and treated me kindly."
— LocalityBiz user review"The NP named Payten was absolutely awful when we went in with our 1 year old. No compassion or bedside manner and completely condescending."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Williamson Health Announces Opening of New Primary Care Clinic in Cool Springs | Williamson Health — Sep 17, 2025
- Portela Pediatrics and Friends opens in Cool Springs | Business | williamsonherald.com — May 29, 2026
- Williamson Weekly: Williamson Health Opens Cool Springs Clinic | News | williamsonscene.com — Sep 17, 2025
- Williamson Health announces opening of new primary care clinic in Cool Springs | | williamsonherald.com — Oct 2, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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