Boys Town National Research Hospital - Downtown Clinic

Patients praise

• highly rated expertise and compassionate care from medical staff
• kid-friendly and welcoming environment
• thoroughness and clear communication from doctors during appointments
• positive experiences with specialized services such as audiology, ENT, and pediatric care
• appreciated use of technology like patient portals and telehealth for convenience

Common complaints

• occasional complaints about administrative staff, such as difficulties with appointment scheduling or reception interaction
• some reports of long wait times for appointments