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Boys Town National Research Hospital - Lincoln Clinic, Boys Town

Boys Town National Research Hospital - Lincoln Clinic

Pediatric Neurosurgery • Boys Town, NE

Clinic Type

Pediatric Neurosurgery

Address

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Phone

800-652-1999

Email

clewis@answers4families.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

—

Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • HealthyHearing.com (Boys Town National Research Hospital): 4.5/5 (16)
  • Birdeye (Boys Town Downtown Clinic): 4.1/5 (18)
  • TrustReviewers.com (Boys Town National Research Hospital – West): 4.7/5 (85)

Patients praise

  • Pediatric specialists described as patient, knowledgeable, and comfortable to work with
  • Efficient and thorough medical testing and explanations
  • Kid-friendly and professional medical staff

Common complaints

  • Difficulty scheduling appointments and administrative issues
  • Reports of unprofessional staff conduct at front desks
  • Dissatisfaction with billing and insurance communication processes
  • Negative patient experiences regarding post-operative trauma and behavioral treatment legacy concerns

"Dr.Lulla made the experience so comfortable. He was so patient and listened to all my concerns and explained everything so clearly."

— Birdeye review (Downtown Clinic)

"Nancy first told me she can't do anything with my authorization number and can't make an appointment without a referral from my doctor... What a complete and disgraceful failure of customer service."

— HealthyHearing.com review

"The billing here is horrible. For 2 MONTHS they missed the fact that they did not accept my insurance... I would not have incurred these bills had I known my insurance wasn't accepted."

— Birdeye review (Downtown Clinic)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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