Boys Town National Research Hospital - Downtown Clinic

Pediatric Neuroscience • Boys Town, NE

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About

Call clinic Visit website

Clinic Type

Pediatric Neuroscience

Address

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Phone

800-652-1999

Email

clewis@answers4families.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://nrrs.ne.gov/resource/26089/276.0

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Downtown Clinic specific): 3.8 out of 5 stars (20 reviews)
HealthyHearing (General Hospital): 4.5 out of 5 stars (16 reviews)

Patients praise

Expertise and professionalism of specific physicians and medical staff
Comprehensive and thorough nature of testing and diagnostic services
Patient-centered care characterized as compassionate and informative by some families
Helpful and kid-friendly staff in certain departments

Common complaints

Difficulties with appointment scheduling and administrative processes
Billing and insurance authorization issues
Reports of poor or unprofessional customer service interaction with front-desk staff
Concerns regarding pediatric patient trauma or emotional distress following procedures
Allegations regarding research practices involving animals

"I can't stress enough how amazing Dr. Dinesh Lulla is! My daughter needed to start seeing a neurologist... Dr.Lulla made the experience so comfortable. He was so patient and listened to all my concerns."

— Birdeye User Review

"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment."

— HealthyHearing User Review

"The billing here is horrible. For 2 MONTHS they missed the fact that they did not accept my insurance... They said they accepted my insurance and billed it accordingly. Then out of nowhere they hit me with thousands of dollars in bills."

— Birdeye User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].