Boys Town National Research Hospital - Downtown Clinic

Pediatric Hematology • Boys Town, NE

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About

Call clinic Visit website

Clinic Type

Pediatric Hematology

Address

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Phone

800-652-1999

Email

clewis@answers4families.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://nrrs.ne.gov/resource/26089/276.0

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 3.8 out of 5 stars (20 reviews)
Birdeye (aggregating Google reviews): 4.1 out of 5 stars (18 reviews)
HealthyHearing: 4.5 out of 5 stars (overall hospital rating) (16 reviews)

Patients praise

High level of medical expertise and specialized care
Compassionate, thorough, and patient-centered doctors and staff
Clear communication and detailed explanations of care plans
Effective pediatric neurology and audiology services
Effective use of telehealth for ongoing support

Common complaints

Difficulties with scheduling and appointment management
Frustration regarding billing processes and insurance coverage issues
Reports of unprofessional or dismissive staff interactions
Negative past experiences related to long-term behavioral health treatment at the main facility

"Dr. Madhavan and everyone we’ve had exposure to at Boys Town has really given me this assurance that I made the right step in converting her care over to Boys Town."

— Patient story published by Boys Town Hospital

"I’m 23 years old and still have nightmares about when I was taken to this place. It’s been a decade since I was placed at Boys Town Hospital for behavioral issues, and I’m still dealing with the emotional scars."

— Review aggregated by Birdeye

"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment."

— Review from HealthyHearing

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].