Boys Town National Research Hospital - Downtown Clinic

Audiology • Boys Town, NE

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About

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Clinic Type

Audiology

Address

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Phone

800-652-1999

Email

clewis@answers4families.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://nrrs.ne.gov/resource/26089/276.0

Services Offered

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Insurance & Payment

—

Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 3.8 to 4.1 out of 5 stars (18-20 reviews)
Healthy Hearing: 4.5 out of 5 stars (16 reviews)

Patients praise

knowledgeable and professional medical staff
child-friendly environment
thorough and detailed testing/care
compassionate and patient doctors

Common complaints

billing and insurance disputes
difficulties with scheduling and appointment cancellations
perceived unprofessionalism or lack of empathy from staff
long wait times

"The billing here is horrible... they missed the fact that they did not accept my insurance... and they kept sending bills even months after we left."

— Birdeye User Review

"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment."

— Healthy Hearing User Review

"I can't stress enough how amazing Dr. Dinesh Lulla is! ... Dr.Lulla made the experience so comfortable. He was so patient and listened to all my concerns."

— Birdeye User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

2025 Boys Town Research in Review | Boys Town Research — Apr 22, 2026
Boys Town is Omaha’s #1 Choice for Pediatrics | Boys Town National Research Hospital — Aug 1, 2025
Boys Town National Research Hospital — Dec 22, 2025

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.