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Our Primary Care Doctors - Mass General Hospital, Boston

Our Primary Care Doctors - Mass General Hospital

Primary Care • Boston, MA

About

Beacon Hill Primary Care is an adult primary care clinic affiliated with Mass General Hospital, based in Boston. It offers routine preventive care and treatment for a range of medical conditions, staffed by a small team and located in Beacon Hill, with additional presence in the United Kingdom. Key details: - Organization: Mass General Hospital – Beacon Hill Primary Care - Services: Adult primary care (annual exams and treatment of medical conditions) - Location: Boston, Massachusetts (Beacon Hill area) - Website: massgeneral.org/beaconhill - Contact: 617-726-4900

Clinic Type

Primary Care

Address

55 Fruit St # 334a, Boston, Massachusetts 02114-2621, US

Phone

800-711-4644

Email

giving@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham official provider directory: Typically very high (often 5/5) on the official Mass General Brigham provider portal (Varies widely by provider (e.g., hundreds of ratings for established doctors))
  • Third-party platforms like Birdeye: Generally lower (ranging from approx. 2.7 to 3.7 stars) on third-party review platforms (Varies (e.g., 20 to 984 reviews))

Patients praise

  • Highly knowledgeable and thorough primary care physicians
  • Providers who listen attentively and demonstrate genuine care for patients
  • Strong, long-term patient-provider relationships
  • Effective coordination and follow-up care

Common complaints

  • Difficulties with billing and insurance coding accuracy
  • Reports of rude or unresponsive administrative and customer service staff
  • Challenges with appointment scheduling and access to urgent care
  • Concerns about communication and time spent by providers during visits

"Christopher Coley MD is an outstanding physician who is a great example of what a PCP should be! Excellent!"

— Mass General Brigham Provider Portal Review

"My last physical indicated everything was okay... Blood Tests from next physical showed I had stage 3 kidneys disease. Dr. said it was due to Aleve."

— LocalityBiz User Review

"This is concerning an experience with MGH Billing Please NEVER trust the bills they send with co-pays required!!!"

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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