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Bay State Physical Therapy, Boston

Bay State Physical Therapy

Physical Therapy • Boston, MA

About

Bay State Physical Therapy (South Boston area) - Location: South Boston/Boston, MA area; the company operates four offices in Massachusetts, including a facility in Dorchester Center and Abington, MA, with the headquarters in Braintree, MA. - Type & Scope: Private partnership in Hospitals and Health Care, specializing in physical therapy services. - Contact: Main phone options include (866) 296-2778 and local numbers; email info@baystatept.com. - Offices in Massachusetts: - HQ: 703 Granite St, Suite 300, Braintree, MA 02184 - Dorchester Center: 540 Gallivan Blvd, Dorchester Center, MA 02124 - Randolph, MA (listed as Randoph, NJ in some records appears to be an error) - Abington: 360 Brockton Ave, Suite 205, Abington, MA 02351 - Resources: Private company with active status; LinkedIn presence available for updates. Note: The provided listing shows multiple MA locations and mentions a Randoph, New Jersey entry which appears to be a misprint. If you’re targeting South Boston specifically, the Dorchester/Dorchester Center address is the closest listed facility. For precise scheduling or services, contact Bay State Physical Therapy directly.

Clinic Type

Physical Therapy

Address

470 West Broadway, 2nd Floor, South Boston, MA 02127

Phone

(617) 752-4672

Email

Clinic@baystatept.com

Opening Hours

7:00 AM - 7:30 PM (Mon-Thu); 7:00 AM - 4:00 PM (Fri); Sat Closed; Sun Closed

Telehealth

Not stated

Services Offered

—

Insurance & Payment

  • Aetna
  • Automobile Accident
  • Blue Cross Blue Shield
  • Cigna
  • CCA (Commonwealth Care Alliance)
  • Fallon Health
  • HarvardPilgrim HealthCare
  • Health Plans Inc
  • Mass General Brigham Health Plan
  • Mass Health (most locations)
  • Medicare
  • Molina
  • Network Health - Tufts Public
  • PHCS (Private Healthcare Systems)
  • Railroad Medicare Providers
  • Tricare
  • Tufts Health Plan
  • UMR
  • Tufts Health Plan Network Health
  • UnitedHealthcare
  • US Family Health Plan
  • Wellpoint
  • WellSense
  • Workers’ Compensation Management Bureau

Credit Card, Insurance

Languages Spoken

  • English

FAQs

How do I schedule an appointment?

Not provided in the extract.

What should I bring to my first appointment?

Not provided in the extract.

Are there any new patient intake forms I need to fill out before my first appointment?

Not provided in the extract.

Does insurance cover my treatment?

Not provided in the extract.

How many sessions will I have?

Not provided in the extract.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Beaming Health: 4.8 out of 5 stars (3 reviews)
  • BestProsInTown: Not explicitly stated as a single aggregate number (92 reviews)

Patients praise

  • Highly professional, knowledgeable, and caring physical therapists
  • Effective, personalized physical therapy treatment plans
  • Clean and welcoming facility environment
  • Positive outcomes for pain management and mobility recovery

Common complaints

  • Issues with front desk communication and scheduling efficiency
  • Occasional reports of unempathetic administrative staff

"Great therapist--very helpful. Unfortunately, administration front desk communication around scheduling was awful. Overall thought: Great care, but poor organization."

— Yelp user review

"I had an exceptional experience at Bay State Therapy after my neck surgery and my chronic back pain... Thanks to Leo Perez's therapy plan my balance has improved and now I can walk longer distances."

— Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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