Family Medicine | Boone County Hospital

Family Medicine • Boone, IA • Since 1900

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About

Boone County Hospital in Boone, Iowa is a nonprofit, 25-bed critical access hospital (founded 1900) offering comprehensive family medicine and in-house services. Key details: - Services and facilities: Family Medicine, Family Birth Center, radiology, medical/surgical/pediatrics, rehab (cardiac/pulmonary, diabetes, pain), sleep disorders center, wound/hyperbaric center, specialty clinics, and general surgery. - Staffing and roles: Clinician and support positions including Family Medicine physicians, APNs/PAs, RN, MT/MLT, Radiologic Technologists, Paramedics, and other healthcare staff. - Mission: Improve and enhance the health and well-being of those served. - Location and reach: Serves Boone County and surrounding communities; operates with multiple sites including Boone and Ogden areas. - Quick note: Recent staff addition mentioned—Dr. Kelsie Holmes joining Boone County Family Medicine South (as of Sept 2024).

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Clinic Type

Family Medicine

Address

1015 Union Street, Boone, Iowa 50036, US

Phone

(515) 795-4300

Email

portalhelp@bchmail.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.boonehospital.com/services/boone-county-family-medicine

Services Offered

Family Medicine

Team

Tacy Hyberger — Chief Operating Officer
Keith Vermillion — Director
Katie Barrett — Director
Tara Paullin — Director

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades and U.S. News & World Report: Patient ratings for individual family medicine providers vary, with some receiving 4 to 5 out of 5 stars (Varies by provider, often ranging from 12 to 34 reviews per physician profile)

Patients praise

High percentages of patients reporting they received clear discharge information for recovery at home
Some patients report positive experiences with ER staff being patient, kind, and responsive
Individual providers receive high ratings from patients for listening and explaining treatment plans well

Common complaints

Dissatisfaction with billing department, including reports of double billing and collections issues
Complaints regarding perceived lack of thoroughness or care in the emergency room
Anecdotal reports of poor communication between medical staff and patients
Varied reports on the consistency of staff professionalism and care quality

"Will double bill and can't get billing correct. Will threaten to send you to collections and at the same time send you a check. Worst billing department I have ever had contact with."

— LocalityBiz user review

"She discusses my concerns with me, explains, she works with me to decide on a treatment to me. I appreciated so much."

— Healthgrades patient review regarding Dr. Sivesind

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].