WellNow Urgent Care
Urgent Care • Bloomington, IN • Since 2012 • 1 Bloomington location locations
About
The WellNow Urgent Care network (formerly Five Star Urgent Care) runs walk-in clinics offering urgent care for illnesses and injuries, rapid testing, and other health services. It is a privately held company founded in 2012, headquartered in Chicago, IL, with operations in multiple states (including Illinois, Indiana, Michigan, New York, and Pennsylvania) and at least a presence in Canada.
Clinic Type
Urgent Care
Address
123 South Franklin Road, Bloomington, IN 47404
Phone
(812) 778-3116
wn5244@wellnow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
https://www.wellnow.com/urgent-care-centers/indiana/bloomington/123-south-franklin-road-47404/
Telehealth
Care in under 5 minutes on WellNow Virtual Care; 24/7 providers available remotely
Services Offered
—
Insurance & Payment
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credit, debit cards
Languages Spoken
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FAQs
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
Please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy of this information for our files. If you have secondary insurance, please bring your information with you and we will submit it on your behalf.
How can I know when I should go to an emergency room versus an urgent care or walk-in clinic?
WellNow is equipped to treat non-life-threatening injuries and illnesses, with x-ray at all locations, on-site stitching, and point-of-care lab testing. Seek an ER for true emergencies; call 911.
What services are offered at this location (Care We Offer)?
Urgent care services for non-life-threatening injuries and illnesses; walk-in physicals; sports and camp physicals; on-site imaging and lab testing; stitching; and more.
Is telehealth available for this location?
Yes—Care is available virtually; WellNow Virtual Care allows remote visits 24/7.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google aggregated reviews: Approximately 4.1 out of 5 stars (Over 550 reviews across aggregated platforms)
Patients praise
- Efficient and fast service times
- Staff described as kind, considerate, and thorough
- Clear and helpful communication from medical providers (NPs)
- Convenience of walk-in availability
Common complaints
- Billing and payment policies, specifically upfront charges
- Negative experiences with front-desk staff and customer service responsiveness
- Facility cleanliness concerns
- Difficulties obtaining refunds for cancelled services
"WARNING: DO NOT PAY UNTIL YOU ARE SEEN BY A PROVIDER. ... The receptionist was rude and not helpful. Poor poor service."
— LocalityBiz review"Ty for being thoughtful thorough as you could honest and caring."
— Birdeye review"The lady's were fantastic,The doctor was extremely great. We were in & out fast."
— Trucker Guide reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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