Mountainside Medical Center

Primary Care • Bloomfield, NJ • Multiple locations including Mountainside Medical Group – Primary Care in West Caldwell, Montclair, Clifton, and nearby areas locations

Home/Bloomfield/Primary Care/Mountainside Medical Center

About

Call clinic Visit website Get directions

Clinic Type

Primary Care

Address

1129 Bloomfield Ave., Suite 100, West Caldwell, NJ 07006

Phone

(973) 429-6864

Email

ardentcustomerservice@ensemblehp.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://mountainsidemedicalcenter.com/services/primary-care/

Telehealth

e-visit available (as per pages mentioning e-visit)

Emergency Care

Available (Emergency and Urgent Care)

Services Offered

Primary Care
Adult Health Care Services
Women’s Health Services
Preventive Medicine
Immunizations and Vaccinations
Health Screenings
Geriatric Care
Emergency and Urgent Care
DOT exams
Annual physical exams
Pre-employment exams
Office procedures and treatments
Management of chronic conditions
Seamless referrals to specialists
Prescription refills and referrals
Patient and family education
Thyroid care
Asthma treatment
Vaccines
Wellness checks

Insurance & Payment

Medicare
Medicaid
Most insurance plans

New Patients: Accept Medicare, Medicaid and most insurance plans.

Not specified, Insurance, Self-pay, Medicare/Medicaid accepted (as noted)

Financing: Not specified

Languages Spoken

English
Spanish"? (not explicit)

Current Offers

New Patients! — null (expires null)

FAQs

First time visitors should bring all available medical records including immunization history, test results, a list of past procedures and all current medications. We accept Medicare, Medicaid and most insurance plans.

This is a statement rather than a FAQ with distinct question/answer; no separate FAQ pairs identified in the extract.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Mountainside Medical Center Provider Portal: Generally range from 4.4 to 4.8 out of 5 for specific providers at major regional groups (e.g., Mountainside-Immedicenter) (Hundreds of reviews per provider at high-volume locations)
Healthgrades: 5.0 out of 5 (2 reviews)
RateMDs: Mixed to low sentiment for individual practitioners in independent reviews (Variable)

Patients praise

High levels of satisfaction with specific physicians' clinical knowledge and professionalism
Appreciation for proactive and conscientious care plans
Positive experiences with bedside manner and staff friendliness among some patients
Convenience of telehealth options and office accessibility

Common complaints

Long wait times and delays, even with scheduled appointments
Concerns about office staff communication and administrative efficiency
Perceived lack of attentiveness, rushing during exams, or failure to review medical history
Difficulty with appointment scheduling or expectations regarding provider type (MD vs NP)

"Dr. DelCasale has been my PCP for five or more years. He is competent, conscientious, caring. His counsel has served me very well & he 's not afraid to be proactive when it comes to health matters."

— Mountainside Medical Center Provider Portal

"I love Dr Palmer, but the wait time is horrible even when you have an appointment. 30 minutes past my appointment time and I am still in the waiting room."

— Yelp

"Bed side manner is awful. She rushes through every exam and generally doesn't listen. I felt like she didn't want to help me - she made me feel stupid for asking questions ... I switched doctors and do not recommend her."

— RateMDs

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.