Broadwater Clinic

Urgent Care • Billings, MT

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About

Broadwater Clinic – Walk-in is an urgent care facility in Billings, MT that provides walk-in care for conditions such as fevers, flu, ear infections, sprains, and urinary tract infections. The clinic offers same-day care through in-person visits or virtual urgent care via MyChart, and does not provide wellness exams or preventative services.

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Clinic Type

Urgent Care

Address

2019 Broadwater Avenue, Billings, MT 59102

Phone

//385-297-4198

Email

intermountainnews@imail.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://intermountainhealthcare.org/locations/intermountain-health-broadwater-clinic-family-medicine/walk-in-care

Telehealth

Virtual urgent care via MyChart

Emergency Care

If you are experiencing life-threatening conditions, call 9-1-1 or go to an emergency room immediately

Services Offered

Walk-in care
Urgent care
In-person visits
Telehealth/virtual urgent care (MyChart)

Insurance & Payment

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Languages Spoken

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FAQs

What services are offered at walk-in clinics?

Easy-to-access walk-in clinics are staffed by professionals ready to diagnose and treat your illness or injury. With multiple access options, we make it easy to get the same-day care you need when you need it.

What services are not offered at walk-in clinics?

Wellness exams, Medicare annual wellness visits, and other preventative services are not offered at walk-in clinics.

How can I reserve a time to see a walk-in provider?

Two ways: in-person at the front desk of any walk-in location or via your MyChart account to reserve a time and avoid the waiting room.

What are the walk-in locations in Billings, MT?

1027 North 27th Street, Billings, MT 59101 and 602 Henry Chapple Street, Billings, MT 59106.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.5/5 (142)
Zocdoc: 4.42/5 (Not specified (aggregated))

Patients praise

Appreciation for specific doctors and nursing staff bedside manner
Effective and compassionate care during acute or emergency situations
Helpfulness of some individual providers in listening and caring for patients

Common complaints

Concerns regarding front desk and administrative staff professionalism
Perceived lack of knowledge or inadequate care in specific clinical situations
Reports of staffing and leadership challenges (as of 2026)
Issues with doctor bedside manner or failure to follow specialist recommendations

"They take their time and listen."

— Birdeye review

"I'm conflicted here. Dr. Hoffman and the nursing staff are absolutely amazing however the receptionists and front office staff are so difficult to work with..."

— Clinic4All review

"This clinic has a serious staffing and leadership problem, as of March 2026."

— Yelp review (June 2026 update)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].