One Medical
Family Medicine • Beverly Hills, CA
About
One Medical's Beverly Hills office offers primary care for adults of all ages, including seniors on Medicare, located at 9725 Wilshire Boulevard. Services include preventive care, physicals, chronic disease management, women's health, and mental health services through Mindset by One Medical. Same or next-day appointments are available online with no membership required.
Clinic Type
Family Medicine
Address
9725 Wilshire Boulevard, Beverly Hills, CA 90212
Phone
888-663-6331
techsupport@onemedical.com
Opening Hours
Tue, Thu, Fri: 8AM–5PM; Wed: 8AM–4PM; Sat–Sun: Closed; special hours noted: 06/19 Fri Closed; 07/03 Fri Closed
Telehealth
Yes (mentioned as part of One Medical services)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Appointments billed to you or your insurance; copays or deductibles may apply, Copayments or deductibles may apply; appointments billed to patient or insurance
Languages Spoken
FAQs
Do I need a membership to book?
Book online, no membership needed.
What is primary care?
(From FAQ) Primary care is the first point of contact for health concerns and ongoing care; it involves preventive care, managing illnesses, and coordinating with specialists.
Do you take my insurance?
(From FAQ) One Medical accepts certain insurances; please check with the office for specifics.
Can I use One Medical if I have insurance that isn’t accepted by your offices?
(From FAQ) Not specified on page; contact office for confirmation.
How can I contact my primary care provider?
(From FAQ) Contact options are provided by the clinic; use the office to reach your provider.
Which appointment type should I use?
(From FAQ) Appointment types are discussed in the FAQ; exact types not listed here.
Can you refill my prescriptions? Or help me get a new prescription?
(From FAQ) Prescription refills and new prescriptions supported via standard process; specifics not listed.
How do I choose a provider?
(From FAQ) Guidance on selecting a provider is available; page does not include step-by-step here.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv Health: 4.0/5.0 (Not explicitly stated (aggregated))
- Google My Business (referenced): 4.5/5.0 (34 reviews (on Google My Business as reported by source))
Patients praise
- Modern, clean, and spa-like office environment
- Professional, friendly, and attentive staff/providers
- Convenience of virtual visits and efficient in-office processes
- Positive experiences with specific practitioners regarding thoroughness and listening skills
- Availability of free valet parking at certain locations
Common complaints
- Difficulties with customer service and escalating complaints
- Billing issues, unexpected charges, and predatory billing practices complaints
- Concerns over long waiting times for appointments and medical results
- Perceived decline in quality, overbooked providers, and high doctor turnover
- Access limitations for non-premium members in the app
"The staff is extremely professional and friendly. You can walk in anytime to do labs. The doctors spend time with you and don’t rush you. They always have a bottle of water waiting for you when you arrive. You’re treated more like you’re entering a five star hotel than you are a doctors office."
— Patient review via fooddetective.es"Many people were dissatisfied with the service, describing it as cheap, with long waiting times for important medical results and appointments. Customers frequently encountered issues with payment, including unexpected and high charges... leading to frustration and a feeling of being overcharged."
— Summary of Trustpilot reviews for One MedicalSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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