Hartford HealthCare Medical Group Specialty Care

Family Medicine • Berlin, CT

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About

Hartford HealthCare Medical Group Specialty Care - General Surgery is located at 211 New Britain Road Suite 206 in Berlin, CT. The clinic offers general surgery services, including complex hernia repair and abdominal core health.

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Clinic Type

Family Medicine

Address

211 New Britain Road Suite 206 Berlin, CT 06037

Phone

8606965820

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://hartfordhealthcaremedicalgroup.org/locations/location-details?id=a1Pj0000000p348EAA

Emergency Care

In an emergency, call 911

Services Offered

Family Medicine Clinic

Team

Terrence Keyes Donahue — MD, FACS

Insurance & Payment

Aetna
Anthem
BCBS Medicare
CarePartners of Connecticut
Cigna Healthcare
Colonial Cooperative Care
Community Health Network of Connecticut, Inc.
Connecticare
Connecticare Commercial
Connecticare Medicare
Corvel
Coventry
Essence Healthcare
Evercare
First Health Group Corp.
Focus
Health Connecticut
Health Direct
Health New England
Healthy Connecticut
Northeast Health Direct
One Health Plan/ Great-West Healthcare
Oxford Health Plans
Prime Health Services
Private Health Care Systems, Inc.
Senior Whole Health
United Healthcare
WellCare of Connecticut, Inc.

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Languages Spoken

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FAQs

What services are offered at this location?

Complex Hernia Repair & Abdominal Core Health; General Surgery.

Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Vitals: 4.0 out of 5 stars (6 reviews)
Hartford Hospital Docs (for Dr. Terrence Donahue): 4.8 out of 5 stars (Not explicitly stated)

Patients praise

High patient satisfaction scores reported in organizational surveys
Providers praised for good bedside manner, attentiveness, and care quality
Strong patient access to care and communication about prescriptions

Common complaints

Reports of rude or unhelpful staff behavior
Concerns regarding communication about medical side effects and treatment efficacy

"Great bedside manner had many emergency surgeries and always a happy caring patience Doctor no matter what hour he had to do the surgery recommend him to anyone you might have to wait once un awhile but toy get his undivided attention and spends time with you"

— Vitals review for Dr. Terrence Donahue

"Rude and ill informed staff. Tried several times to discuss my side effects until I was bed ridden from pain for two-three weeks! They denied any such thing could occur because they falsely..."

— MapQuest review for a provider at this location

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Dr. Susan M. Stone, MD - Internal Medicine Physician in West Hartford, CT — May 14, 2026
Hartford HealthCare Announces New Digestive Health Institute | Hartford Hospital – Life Harbor — Dec 15, 2025
Hartford HealthCare Surgery Center Earns Dual Advanced Certification in Joint & Complex Spine Surgery | Greater Hartford, CT Patch — Sep 18, 2025
Dr. Pavlos Papasavas, MD – Bariatric Surgery Specialist for Obesity in Hartford, CT — Mar 19, 2026
Hartford Surgical Group Cleared To Do Complex Orthopedic Procedures At Office | Greater Hartford, CT Patch — Jul 24, 2025

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.