St. Charles Center for Orthopedics & Neurosurgery
Sports Medicine • Bend, OR • Since 2000
About
The Center Foundation is a Bend, Oregon-based nonprofit affiliated with St. Charles Health System that provides free sports medicine-related services to Central Oregon youth. Since 2000, it partners with local school districts (Bend-La Pine, Sisters, Crook County, Jefferson County) to offer no-cost athletic training, concussion baseline testing, helmet safety education (Brain Trust Program), and other sports-medicine education and treatment. It supports physical and mental health for young athletes through community programs, volunteer partnerships, and education, with multiple Bend office locations and a focus on prevention, safety, and access to care for youth.
Clinic Type
Sports Medicine
Address
Center for Orthopedics & Neurosurgery La Pine: 51600 S Huntington Road La Pine, OR 97739; Center for Orthopedics & Neurosurgery Prineville: 384 SE Combs Flat Road Prineville, OR 97754; Center for Orthopedics & Neurosurgery Burns: 271 N Egan Avenue Burns, OR 97720
Phone
5413824321
financialassistance@stcharleshealthcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (St. Charles Health System group): 1 star (based on 1 review) (1)
- U.S. News & World Report (Patient Experience Score): 4 out of 5 stars
- U.S. News & World Report (Orthopedic Surgeons patient experience): 5 out of 5 stars (24)
- Healthgrades (Dr. Robert Shannon Jr.): 3.8 out of 5 stars (14)
Patients praise
- St. Charles Bend hospital rated high performing in multiple adult procedures and conditions
- Specific orthopedic surgery departments receive high patient experience ratings from some sources
- Many individual providers maintain high patient satisfaction scores for clinical care
Common complaints
- Difficulties with the billing and payment department, including unrecorded payments and collections issues
- High call volumes leading to long wait times and difficulties reaching care teams
- Reports of impersonal or flippant bedside manner from some individual providers
- General frustration with administrative communication delays
"The care was okay (4 stitches,) but their billing department is atrocious. I made a payment through my HSA which was never recorded... I gave up trying to resolve this matter due to the extremely unhelpful nature of their payment processor."
— Healthgrades user review"When I went for my post surgery exam after looking at my leg alignment he stated 'your right leg is now longer than your left, but you'll get used to it'. I've spoken to other surgeons and they were appalled at this type of flippant response."
— Healthgrades user review (Dr. Robert Shannon Jr.)"Our teams are currently experiencing extremely high call volumes and are working hard to return every call. If you have not received a call back within two business days, please call us again."
— St. Charles Healthcare official website (Center for Orthopedics & Neurosurgery)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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