WellNow Urgent Care

Urgent Care • Battle Creek, MI • Since 2012

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About

WellNow Urgent Care is a private U.S. urgent care network (formerly Five Star Urgent Care) offering walk-in treatment for illnesses, injuries, rapid testing, and other health needs. Founded in 2012 and headquartered in Chicago, IL, it operates as a hospital/health care company with locations across Illinois, Indiana, Michigan, New York, and Pennsylvania. The company emphasizes convenient, non-emergency care as an alternative to ER visits and has a presence in Canada as well. For Battle Creek, MI specifically, WellNow provides rapid, walk-in urgent care services; check local listings on their site or call ahead to confirm hours and treatment capabilities, as location details were not provided in the excerpt.

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Clinic Type

Urgent Care

Address

25 Columbia Ave E, Battle Creek, MI 49015

Phone

(269) 238-5548

Email

wn5240@wellnow.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.wellnow.com/urgent-care-centers/michigan/battle-creek/25-columbia-avenue-east-49015/

Telehealth

Yes (WellNow Virtual Care)

Emergency Care

Hospital emergency care advised for true emergencies; call 911

Services Offered

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Technology & Equipment

X-ray
on-site stitching
point-of-care lab testing

Insurance & Payment

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credit card, debit card, cash, insurance (if applicable)

Languages Spoken

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FAQs

Do I need an appointment to visit a WellNow Urgent Care facility?

You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.

Do I need to bring anything with me when I visit?

Please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy for our files. If you have secondary insurance, bring that information as well.

How can I know when I should go to an emergency room versus an urgent care or walk-in clinic?

WellNow treats non-life-threatening injuries and illnesses (e.g., sprains, strains, burns, lacerations, rashes, bronchitis, pneumonia). We have on-site X-ray, stitching, and point-of-care labs. Seek emergency care for true emergencies; call 911.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Google (via Birdeye): 4.9/5 stars (465 Google reviews)
Solv Health: 4.0/5 stars (4 reviews)
Yelp (referenced via MapQuest): 3.5/5 stars (6 reviews)

Patients praise

Professional and attentive medical staff (doctors and PAs)
Efficient online scheduling and check-in process
Clean facility (noted in several reviews)
Effective care for minor emergencies and infections

Common complaints

Reports of unprofessional or rude front desk staff
Isolated complaints regarding facility cleanliness
Long wait times mentioned by some patients

"The facility was clean. All the staff was polite. The staff was patient with my 11 year old daughter was crying due to being scared of needing stitched."

— Yelp/MapQuest review (Lynda S., April 2025)

"The doctor and nurse were great. However, their receptionist left a lot to be desired. Very abrupt and totally lacking people skills."

— Solv Health patient review

"She told me that I could just leave and handed me back my DL. I asked to speak with the manager in charge and she told me 'NO' and to leave or she would call the police."

— ComplaintsBoard review (February 2024)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].