Thoracic Surgery - Batavia | Rochester Regional Health
Thoracic Surgery • Batavia, NY • Since 2014
About
Summary for user query: Thoracic Surgery - Batavia | Rochester Regional Health Batavia - Rochester Regional Health (RRH) is a nonprofit, integrated health system serving Western New York and the Finger Lakes, with roots in the 2014 merger of Rochester General Health System and Unity Health System (and 2021 addition of St. Lawrence Health System). - RRH operates 9 hospitals, outpatient services, and affiliated programs (including ACM Global Laboratories). It employs about 19,400+ staff and 2,100 medical providers across the region. - For Batavia, NY (Genesee County), RRH’s network provides thoracic surgery services through its broader health system, with related specialties available across RRH facilities and affiliated centers. Specific Batavia-location details are not listed on the page, but RRH supports thoracic, cardiovascular, and general surgical services within its Western New York footprint.
Clinic Type
Thoracic Surgery
Address
8103 Oak Orchard Rd, Batavia NY 14020
Phone
5859223260
parking@rochesterregional.org
Opening Hours
General Hours: Fri: 8:00 AM - 4:00 PM
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Ronald Kirshner): 4.4 out of 5 stars (7 reviews)
- WebMD (Dr. Ruth Hetland): 5.0 out of 5 stars (38 ratings)
- Vitals (Dr. Jeffrey Cane): 3.5 out of 5 stars (6 reviews)
- Birdeye (RRH Urgent Care - Batavia): 2.9 out of 5 stars (17 reviews)
Patients praise
- High level of trust in surgeon expertise and surgical outcomes
- Surgeons described as professional, detailed, and compassionate by some patients
- Positive experiences with nursing and midwifery staff for maternity care
- Some reports of quick and helpful service in specific clinical settings
Common complaints
- Difficulty contacting offices and getting return phone calls
- Long wait times for appointments and blood work services
- Complaints regarding administrative and billing communication failures
- Some experiences with perceived provider rudeness or lack of empathy
- Concerns about follow-up care and documentation errors
"If you want a surgeon that you can trust with your life he is the man for you."
— Healthgrades user review for Dr. Ronald Kirshner"The phone tag. The refusal of the office Getting back to me. ER visits because of the inept attention to my long term care. The anxiety that builds waiting for a doctor or nurse to return your calls is unbelievable."
— LocalityBiz user review for Batavia Primary CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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