General Surgery - Batavia | Rochester Regional Health
General Surgery • Batavia, NY • Since 2014
About
Summary for: General Surgery - Batavia | Rochester Regional Health Batavia - Rochester Regional Health (RRH) is a nonprofit, integrated health system based in Rochester, NY, formed in 2014 from a merger and later expanded with St. Lawrence Health System in 2021. - RRH operates 9 hospitals plus extensive care like ElderONE/PACE, home health, outpatient labs, rehabilitation, surgical centers, skilled nursing and allied services across Western New York, Finger Lakes, and Northern NY (St. Lawrence County). - The Batavia location likely falls under RRH’s broader network of hospitals and surgical services in the region, offering general surgery among other specialties. - Key facts about RRH: - Headquarters: 100 Kings Highway South, Rochester, NY 14617 - CEO: Richard “Chip” Davis, Ph.D.; COO: Jennifer Eslinger - Services include general surgery, specialty clinics, and affiliated programs - Notable: Flagship hospital (Rochester General Hospital) is a major emergency center; RRH is a large employer in the region - Website: rochesterregional.org
Clinic Type
General Surgery
Address
8103 Oak Orchard Rd, Batavia, NY 14020
Phone
5853445470
parking@rochesterregional.org
Opening Hours
General Hours: Tue–Thu 8:00 AM–4:00 PM; Mon 8:00 AM–4:00 PM; Fri 8:00 AM–4:00 PM (hours shown with some inconsistencies in the snippet; use 8:00 AM–4:00 PM as typical hours)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report (United Memorial Medical Center General Surgery): 5/5
- Centers for Medicare & Medicaid Services (Dr. Thomas J. Russo): 95.2/100 (MIPS Quality Assessment)
Patients praise
- High quality surgical expertise and successful outcomes
- Professional and kind individual surgeons noted for thorough explanations
- Strong patient satisfaction with specific surgical procedures
- Excellent clinical quality ratings for some surgeons
Common complaints
- Billing and insurance department communication issues
- Long wait times for appointments and responses
- Reports of poor bedside manner or dismissive attitudes by some individual providers
- Outdated facilities at some locations
"Dr. Dibenedetto is one of the nicest and most friendliest dr's I have ever met. He is professional, kind, very thorough, and takes time to explain everything/procedure."
— Vitals review for Dr. Anthony Dibenedetto"He is arrogant, condescending and has the worst bedside manner I've ever seen."
— WebMD review regarding a doctor at UMMC Batavia"I have also called their billing department 5 times! All 5 times I have been on hold for 32 mins each and then they force you to leave message? Why so I don't receive a call back?"
— Better Business Bureau complaint regarding Rochester Regional HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sara Banko - Rochester Regional Health-General Surgery-Batavia — Oct 28, 2025
- Dr. Thomas Russo, MD - General Surgeon in Batavia, NY — Sep 2, 2025
- Plastic Surgery & Hand Center - Batavia - Rochester Regional Health — Mar 23, 2026
- Palliative Care - Batavia Medical Campus | Rochester Regional Health — May 22, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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